Best in New York NY

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

My mom had three plumbing issues happen almost all at once. The sink in the laundry room sprung a leak, a toilet flush valve stopped working, and a waste pipe in the ceiling rotted away and began leaking sewage. She contacted many plumbers but only Kris called her back. He came over the same day, gave an estimate, and returned to complete the work the next morning. He was incredibly quick, friendly and professional. This is now our go-to plumber.

I would like to thank GPS Plumbing for helping me at a time when I needed them most. I just closed on a house and a day later found a leak in the wall from one of the pipes. I did not know what to do because I did not notice this during the inspection. The guys at GPS helped me fix the leak in no time. I am really grateful!

We spent $30k on plumbing for our house renovation and have had nothing but problems; every time he’s come to fix something he’s been annoyed. He told me to “lose his number.”

Anthony was able to service 2 of our properties. I can’t say enough about this establishment, from the office, to the plumber,very courteous, professional and prompt. I highly recommend this establishment for any and all of your plumbing needs.We are very pleased with Downtown Heating and Plumbing. We will be using them for any of our future plumbing needs.

They go by the names of Bright Star Plumbing and First Response.

NEVER USE! I wish I could give negative stars. This company is a complete disaster and will bring disaster to you. No one in the company including the owner is a licensed plumber and they have inadequate equipment. I had continuous sewage flooding for three weeks, very upsetting. They came (always hours late), did a partial job, and never honored a warranty. They told me I had various problems which necessitated breaking up the floor, eager for the money.

New plumbing company—real—solved the problem in five minutes.