Best Toilet General Repair in Los Angeles CA

Amazing, knowledgable, and very professional is what you are looking for in a plumber and thier company. Cali Rooter is exactly that, John and his team were very efficient, professional, and got my project done correctly the first time and within their promised time-frame.

Set up appointment, I made the time to be available. No one showed up, no one called, nothing.

Rick was highly knowledgeable, professional and the right tech for the job. He was able to answer all my questions and provided me with a very thorough overview of what I was purchasing and installing. He and his associate worked efficiently and got the job done in a few hours. I recommend Monkey Wrench Plumbing and will continue to reach out to them for my all my plumbing needs in the future. I’m so pleased with their service.

Our technician was Alexis and he was very efficient and was very informative. Would recommend this company and this technician.

John did his job quickly and was a professional. He helped us with our clogged drains and he did an excellent work. I would definitely hire this company for future plumbing concerns.

Richards Rooter and Plumbing has great reviews but my experience was disappointing. First, it was $250 to even come to our apartment building (which would then be applied towards the repair.) Then it was $750 (so an additional $500) to cut open the wall and find the leak, even though I correctly identified where the hot water pipe was leaking based on feeling a warm spot on the wall.

Richard suggested a temporary clamp for another $500 (though he said it’d be free if it didn’t work) and coming back to fix it the next day (it was 2:30pm). I asked if it could just be fixed today and had to leave for an appointment and he set about cutting open more of the wall to see the extent of the corrosion. By the time I came back at 4:30pm, he’d put on the temporary clamp which didn’t fully stop the leak (still requesting $500 for it) and said he could fix it at 9am for $2000 with the clamp $500 going towards it (so $1500 more).

I felt like the charges were really high, especially since water was still leaking into the units below. The way Richard seemed more focused on getting paid than actually fixing the leak made me feel like he was taking advantage of the situation and didn’t seem to care about water dripping into people’s homes.

Later that evening, another resident called their own plumber unbeknownst to me and had him fix the leak that night (for $600). I texted Richard as soon as I learned of this so as not to waste his time and he got a little salty, texting things like “And we have a contract if that means anything to you” even though he only wrote an estimate for the repair.

All in all, Richard was available, communicative, and showed up when called, but he was ineffective, expensive, and then snarky when he didn’t get his way. He couldn’t fix two pinhole leaks (even temporarily) for $1250. He would have charged an additional $1500 to do a job that someone else did for $600. I only hope my experience informs others.

Chris did a great job, was very thorough and very friendly.

These guys showed up promptly, were extremely helpful, clean and super professional. I highly recommend.

Excellent service

The expert plumber swiftly and effectively completed my toilet repair. Both his knowledge and competence were admired. If the scenario arises, I will exclusively contact this firm only. Cheers!

Do NOT use!! They are a total rip off. They charged us thousands and thousands of dollars, and promised to pay our gardeners for having to repair the mess they made. They never paid our poor gardener. They promised us free plumbing for life, because of how overcharged we were for our services. Charged us the next time they came out. Then we were stupid enough to have them fix the hot water heater while they were here because our basement was flooded, and they have had to come back 4 times to fix a leak they created in our garage. The last time they were here they told us we were making them fix a problem they did not create.

They are NOT Lucas plumbing, its too bad Chris Lucas would sell his company to Ritz. It is destroying the Lucas name, and Ritz works under the Lucas name now.
Awful, awful awful.
The techs who come to our home have been very nice, I do have to say that. but the Ritz company itself is HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!

Great customer service best pricing in town