I have yet to read the other reviews, but I saw the low star rating. I suppose I don’t even have to look at the other reviews; it does leave me a little baffled. We had to have a backflow test for our sprinkler system per the city of Gresham. We thought we didn’t have to have one due to the sprinkler system not being in use nor being active for probably a decade (as we purchased this home from a previous owner within a year). Regardless, in order to avoid a hefty fine and our water turned off, we called this company. They came out within a few hours. They completed the test. I thought my husband paid, he had not. A month later we received an I nvoice saying we still owed the money. They came out and helped us out even though they received no funds immediately after the service. To me, that’s a pretty big deal. I would definitely use them again.