Vortex Drain Cleaning

We had sewage coming up in our basement. Came really quick and did a great job. Fair price too. I really like these people.

Timely, professional, knowledgeable and clean!

Shoutout to Vortex Drain Cleaning Services INC for taking great care of us the day after Christmas. Turns out you’re not supposed to run all the discarded wrapping through the garbage disposal.

Kidding… clog in the kitchen sink line; they were SUOER quick, professional, and explained everything (plus gave us preventative tips). Thank you!

My sewerine was backed in my house. They came on short notice at 1130 pm. They got it repaired in a short time. Thank you guys for being so kind and saving the day.

Talked to him on the phone and was very rude and unprofessional. I do not recommend.

Fixed my issue same day for a fair price.
Highly recommend!

In our line of work we have dealt with MANY business and FEW have been customer oriented and even fewer have been HONEST! Even fewer have truly tried to help with the best and most economical solutions ... They have been out to take every penny... And a few more!! This morning, after teying to address a issue, we needed help. So with a hope and a prayer and leap of faith, we called this company.. Expecting the usual list of why we needed all these extra things that would cost us a fortune, but company was SO different. They had a PERFECT opportunity to make a BIG buck off of us, but, chose dignity, to be kind, honest, and actually cared about us as a PERSON. How many can say that?? I can promise you VERY VERY FEW! They helped resolve a situation that was helpful to us and were completely HONEST! I HIGHLY recommend if you have a need and want someone to be HONEST and care about you as a person and consumer, call these guys. It literally brought tears to my eyes because we arent in the position in these times, like many, to just throw money away on unnecessary things and from past experience I was fully expecting to be nailed to the wall. I was shocked that they put US ahead of a huge payday to be honest, caring and helpful. Now, THAT is a company you want to do business with and we will be calling them for future needs ( praying they are FEW) as well. They earned our business with integrity today.
THANK YOU for being HONEST and actually HELPING us resolve a situation that you could have taken us for a ride with. God says give honor where its due, and this morning, the gentleman that took the call showed us there are still good people in the world that are FAIR and HONEST and care about others. May God bless you and your business abundantly. Thank you, Again.

Great service! Went above and beyond. Very pleased.

I manage a property in Winston-Salem. I have used Vortex Drain Service for many years. They are always fast, friendly, knowledgeable and very reasonable. I’ve recommended them to my coworkers and friends. I highly recommend them!

I call them to set up appointment to have them come to fix my drain problem, but were so rude and it nade me feel I call the wrong place. You should understand we customers should be treated with respect and not act like know everything you are not plumber and you have no phone skills. Think about being kind and understanding instead of trying get me off the phone

My house was flooding with sewage for 3 days. I called another company and they did absolutely nothing to fix it, they just said they would need to rip out all my pipes and charge me a total of $9000........I called Vortex and told them, they sent someone out and he had it fixed in UNDER AN HOUR for nowhere near that price. Literal life savers. I can not recommend them enough. I will forever use this company if I need any work done.

So....to say I had a plumbing emergency this weekend is an understatement. Vortex was recommended to me by a friend- So I called at 0806 this morning. The guy on the phone said he would try to work me into the schedule around lunch time. At 3pm, with out a follow up call, I called back to see what the deal was (given my recent experience with terrible contractors). Come to find out, the guy I spoke to was involved in a car accident on his way into work and was never able to put me on the schedule. With the time of day, I figured I would have to go another day without a toilet and shower...but I was wrong. Danny got to my house about 4:40 and was in and out in under an hour.

To say I was impressed with the service is an understatement. I highly recommend Vortex Drain Cleaning Services INC

Good for unclogging drains

As a property management company we have been doing bushiness with Vortex for years. for the most most part we have been satisfied with there work only having to call them back on a couple of occasions. the way the owner spoke to my son today however has me questioning the level of professionalism that can be expected from Vortex. we fear that even if they may be a cheap option it may be better to go with another option for drain cleaning in the future. we are now concerned with the cost of possible ramifications from such unprofessional conduct outweighing any amount of savings in the long run. -attached are images of texts between the owner and my son.

Terrible experience. Do not use this company. The worker did a hasty job, then the drain was clogged again within weeks. Owner said he would not fix, said he would give me money back to shut me up. Then never sent money and refused to stand behind shoddy work.

Vortex was prompt and did great work! Danny was awesome! He wore a mask and was so professional he checked other drains to make sure they were working properly and even cleaned the area he worked in before leaving! They’re an A+ in my book!

They basically declined my business because I wouldn’t tell them the credit limit on my CC. He then said he charges $338 an hour and it could take 4 hours once he gets out to unstop the drain and might not be able to unstop it and will still need to get paid. I said I understand but usually companies charge a service visit fee and give you a quote…. He then said he wouldn’t give a quote and declined the business. Wow