Sweetwater Plumbing LLC

I have utilized Sweetwater Plumbing in the scenario that they were the warranty provider for the work they did on my new build house. I've called them out twice to look at issues and each time they were able to schedule me quickly and came out in the timeframe they said they would be there. Mario was there both times and was very polite and efficient. If I have issues after the warranty period, these are the guys I'll be calling again.

Great service! Couldn't quite figure out why one of my toilets wasn't flushing fully, I gave Sweetwater a call and they were able to put me on their schedule quickly. The fellas who came over were extremely friendly and were able to resolve the issue within 30 mins. I would definitely use their services again in the future!

We did not have a great experience with them. Installed plastic plumbing pipes that were missing nail guards which are required per code. The pipes were punctured when baseboards were installed causing a leak after two years. They don't accept their mistake easily. Their work on a sink and a drain pipe also had issues.

Update in response to Sweetwater's response: No nail plate or guard was installed by Sweetwater when the house was built. No plumbing work was done after the house was built so the claim by Sweetwater that someone else removed the plates is ludicrous. This was confirmed by the builder as a mistake of their subcontractor i.e. Sweetwater and therefore, they agreed to repair free of cost.

I was having problems with my kitchen drain and they helped me out in solving the problem in a friendly, courteous and professional manner. Awesome folks!!!

Always polite and on time. Our builder used Sweetwater for the entire house plumbing.

I had a very nice new water heater installed within 3.5 hours of calling about my leaking 17-year-old one. I called because of the reviews, but I will call again thanks to this experience.

The technician was amazingly professional, prompt and friendly. I live in Virginia and he worked on my rental home in California. He kept communicating with me the entire time, so I was aware of everything happening. Amazing service. I will use them again.

I had an emergency and sweetwater was prompt to respond and also fixed in a timely manner. Price was reasonable and I would use company again in the future. Great service! Thanks so much for everything :-)

Sweetwater is a great plumbing company. Employees are very knowledgeable and professional. I would recommend them to anyone.

Jack is great he installed a faucet for us and did it efficiently and reasonably.

I tried to call this business at 6:16 it says my call cannot be completed. Phone number work or you changed your number?

What a gift this company was! They came to my neighborhood to service my neighbor's home, and I grabbed the number off the truck. They were gracious enough to squeeze us in, and Mario was so meticulous and thoughtful. Thank you so so much. Will be a longtime customer for sure.

I noticed a leak on my water intake pipe to my home and called Sweetwater. They came out a couple of hours later and quickly fixed the issue. They gave me a fair quote before working on the leak, and the crew was in and out within half an hour. They resolved the leak and ensured I had good water pressure across the house before leaving.

Honest and reasonable. Did good, professional work.

Great company! Very professional, responsive, affordable & reliable. Our water heater just went out and Sweetwater Plumbing promptly fixed it for us. Highly recommended!

Sweetwater Plumbing responded quickly and efficiently to my emergency plumbing issue. They were professional and polite, and I highly recommend their services. Very satisfied.

Sweetwater Plumbing is THE BEST!! I own a new home (still under warranty), and Sweetwater has been super responsive on all three occasions I had to place a call. Most recently, however, it was on Christmas Eve at 1:00 in the afternoon. I had a sewer backup problem. They did not know that this would not end up being a warranty issue, and they sent Mario and Jorge (George) to my house on Christmas Eve! They were there within an hour of my call. The problem ended up being that a contractor for AT&T who recently buried Fiber in my yard broke through my sewer pipe in two different areas of the yard, causing a backup. They fixed the first problem (dug and discovered and replaced the pipe), but they didn't stop there! They tested the drainage and ran a camera to discover a second area where the same contractor broke through the pipe about 40' from the other break. They repaired that as well, and saved my Christmas! I am so appreciative of how thorough they were, as I am placing a claim to have the repair cost covered by the contractor who caused the damage. The second break may have gone undetected until it was too late to be included in the claim had they not been so thorough. Mario assured me, immediately, that they would not leave until all was well. He had a great sense of humor, talked me out of the panic I was feeling, and I so appreciate him and Sweetwater as a Company. I can't speak highly enough about the consistently excellent service I have received from this Company!! Do yourself a favor - call them if you ever need a great plumbing company!

I had Sweetwater install a new water heater in my house. Everyone I spoke to on the phone and the installer were very friendly and helped answer all my questions about the new heater/install.

They quoted the exact amount that the install would be, and worked with me to verify the heater I wanted would work.

Very great group of people and I would not hesitate to use them in the future for any future projects.

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I use Sweetwater all the time for work. They are great. Mario is fantastic!

I'm in Raleigh so I'm outside of Sweetwater's current service area. But John spent the time with me to discuss my plumbing problems and options, knowing that he wasn't going to get any work out of it.

I sure wish I were in Sweetwater's service area because it was clear that this company has ethics and kindness!

Our family had a very positive experience with John and Sweetwater plumbing. The company has an excellent track record of good work and positive reviews from local builders which is why we decided to use them. Sweetwater was able to install our ice maker quickly and efficiently for a fair and reasonable amount. The plumbing technician even drove to the local True Hardware because Kitchenaid did not send one of the required drain hoses. Additionally he wore shoe guards every time he entered the home and was polite and courteous to my family.
Could not recommend this company more.
Highly satisfied customer 👍💯

We had a great experience with Sweetwater Plumbing. Mario diagnosed the problem and replaced our main gate valve, pressure reducer valve and fixed a leaking tub faucet. I will not hesitate to call Sweetwater Plumbing again in the future or recommend them to friends.

I called when I heard a strange humming sound and bad flow in one of my sinks. The technician was able to walk me through the steps to check one of the possible root causes, and I was able to get the sink running normal again right away. Will definitely call Sweetwater again for any plumbing needs!

We've had Mario from Sweetwater come out to fix things three times this summer after buying a new house and every time he is super fast and professional. Definitely recommend.