Joe is a nice guy, but is terribly, terribly unreliable. He does not show when he says he will. He ultimately, refused to respond to our inquiries. He talks about his work being warranteed, but NEVER shows up to fix. He claimed to fix items that he did not address. He was electricrician of record on a residential project, that was delayed months because of him, and then refused to stand behind his work. Ultimately, we had to hire another company to come in, costing us $$$$, and considerable embarrassment, and damage to our reputation. It has been the most disappointing building experience I have had in over 20 years.