Helms Electrical Contracting & Service Company

To be fair, I didn't have any work done. This review is based on a phone conversation when trying to schedule an estimate.

I need some electrical work done. I was upfront saying I was getting estimates because I had no idea what this type of work costs. He told me he doesn't get into bidding because of the amount of time it takes to work up an estimate. I was told I either needed to commit with no estimate or pay for his time to work up the estimate and that charge would be backed out of the job if I chose them. I was told he had enough work at the moment and couldn't waste time on an estimate.

I simply wanted three ballpark estimates from reputable contractors. I'm not going with the least expensive because they are the cheapest. I'm going with the one I feel most comfortable with. I will have some seriously expensive equipment connected to their work and I need to be comfortable with them. I don't doubt Helms Electrical does good work but to shut someone down because they want an estimate is a little strange to me.

A ballpark price within a few hundred dollars would have been fine.

Helms saved us from a previous electrical contractor's total botched job. We needed our electrical redone in a day and Helms was there and fixed everything according to code. They explained the things done wrong by the prior contractor and why it was important to fix the wiring. Without the fix, we would have lost our equipment plugged into the outlets. Thank you Helms for doing a great job and being honest and trustworthy.

Confirmed time to look at job. (5 days before appointment)

Called 5 minutes before appointment and said he was too busy to handle and cancelled. Didn’t offer another solution.

Great Service!