Carroll Plumbing & Heating

Great Service and very professional. They were able to replace our hot water the next day on a Saturday. Highly recommend them for your plumbing needs.

Carroll plumbing has done several jobs for us. Sink replacement , water heater , ac and heater service. They are always on time and do great work . Ben the owner is always friendly. I highly recommend them .
Ethan

Excellent, efficient plumber!

We had work done at the end.of March. They were polite and professional. We needed them to return the following week for a quick repair. They did a great job all around.

Toilet replacement 10/30/19. Brian and Jacob arrived as expected (Brian called ahead to give me an estimated time), were very pleasant, did a great job, including breaking down and disposing of the old items and all the new packing materials, and left the worksite spotlessly clean. We'll have them come back for a few smaller jobs that there wasn't enough time for on this visit.

I've worked with Carroll Plumbing as a general contractor for several years. They always do excellent work for us and our clients. They are prompt, detail oriented, competitively priced, and just all around great guys. I recommend Carroll Plumbing to all my clients.

Great professional and helpful service. Solved our problem - huge leak in our crawl space. Solid pricing too! We will be returning in the future and referring Carroll Plumbing. Thank you so much for saving the day!

Helped me out of a pinch when previous plumbing company left me hanging. Owner came out and gave me a price the same day, came back the next and got the job done. Passed inspection immediately and was able to move into my home. Price was more than fair 10/10 will use again and strongly recommend.

I can't say enough good things. In an age where customer service and reliability are a thing of the past, Carroll delivers. I use them at home, work and my mom's house and i cant say enough good things. If they can make this jaded east coaster happy imagine what they can do for you

Love the guys at carroll!!! Great people and wonderful service!!

Fast service, nice people great price. Who could ask for more?

We've used this company multiple times for seasonal ac & heating and they do not charge an arm & leg. Whenever we've had an emergency plumbing issue they come to the rescue sooner than other companies. This local company will always be my go-to!

They always come through. Upgraded my swamp cooler, so cool now. Great service and price. Professionals all 👍

1. Came out same day on Saturday & replaced water heater that flooded that day.
2. Came out quickly to repair heating unit and prevented us from a cold night.
3. Repaired leaking sprinkler system & indicated there may be an additional water leak underground determined by city water meter gage that continued to show usages even after all water spouts, facets, showers, bath, etc were shut off. They recommended another company that specializes in locating undetermined leaks.

Thank you so much your services were awesome your employees were so courteous courteous thank you so much

McDonald's

My sewer line was backed up and I called two other companies that I had previously worked with. After wating most of the day for the other companies, I got impatient because of the smell of the sewage and got a hold of these guys. They came out the same day within an hour of contacting them and were reasonably priced. Very impressed!

They came late for both appointments. They were grumpy with me and blamed my children for the problem when it was not their fault. We paid $700, and a week and two appointments later, the problem was still not fixed (approaching $1000 total cost). We asked them to honor their service warranty, and they DID NOT DO IT!!!! Do not go here! Call someone else.

Update: They were willing to work with me and come back for free after the second appointment. They wanted to establish a good relationship, and I'm willing to give them a second chance.

Second update: After our THIRD time to have them over in three weeks, even having them come back for free, they still could not solve the problem. I called TLC plumbing, and they solved the problem in 3 days for $130 with two visits.

Carroll Plumbing has done a lot of work for us. They give us estimates which are fair and follow up on their work. They are prompt and courteous and most importantly take pride in their work. I recommend Carroll Plumbing and Heating and will continue to use them!

If I could give negative stars, I would. Ben, the owner of the company was extremely rude and did not stand by his work. The guys he sent out however, were very nice and tried to help as best they could. I literally moved into the house where he had done the work the day before the hot water heater that he installed went out. Without even looking at it, he told me that it wasn't his fault. I had a basement full of water and all he wanted to do was be rude to us and deflect responsibility. Please choose someone else for your plumbing work as this man was very rude and nasty to us both times we called him. He does not appear to have confidence in his work and he does not stand by the job he does.