Southern Cross Plumbing LLC

Mike has done A LOT of work on our home. Living in Uptown in a 100+ year old home comes with it's plumbing challenges, and Mike took them all on with expertise and skill. He had to a do a major job in our driveway within hours of us even moving it, and continues to deliver excellent work in a efficient manner. Highly recommend!

World class plumbing service! 10/10! Grateful to find someone I can trust! Thank you Michael.

Michael was a great help getting our hot water back on after the freeze

Mike is a superior plumber. He installed a new hot water heater and fixed a leak under slab for us. Very knowledgeable and fair priced and he’ll teach you about Rugby too. 😀. I highly recommend Southern Cross plumbing.

Great service! They came out to the house, changed the water heater, and gave us a great rate! Thanks!

Great plumber!!!!! A+++ plus in my book.

All I can say is that Michael made a terrible situation bearable. He was timely, and friendly, and more than once went out of his way to accommodate us. I’d recommend him in a heart beat! He answers his phone and returns calls and has tons of experience.

Michael was friendly and professional. He fixed the clogged kitchen sink at a fair rate. Highly recommend calling Southern Cross if you need a plumber.

I hired Southern Cross based on the recommendation of an acquaintance. I made the mistake of not checking any other references for Southern Cross or his recommended contractor, Captain Construction, who turned out to be his friend (no business info on the internet). In ONE AFTERNOON I spend over $1000.00. Southern Cross took longer than he promised to install a drain outside for my inside water heater. It cost over $500.00. For close to the same price I could have purchased a tankless water heater had I know it was going to take more than a couple hours (and not have a water heater in my closet --which he did not install).

Michael's contractor showed up at the same time with two workers to patch some laminate flooring. He didn't do any of the worked, but supervised these Hispanic workers. He charged me for prep time, but there was no prep time. Some how they both finished working at the same time (I over heard them making plans to get together later that night for dinner). When I complained to Captain Construction about the cost and that the job didn't require three people (which was never discussed) he called me crazy. His bill was also for over $500.00 for literally removing some laminate flooring from my a closet and patching some small area's in my kitchen! I complained, but still paid him.

When I called and complained later to Michael with Southern Cross (who had been in the next room and could hear everything when it happened) he said to talk to his friend, but I told him I talked to his friend and all he did was run to the bank to cash the check for $500. How much of that money do you think the people who did the work received?

Neither of them would do anything so I told Michael I would write a negative review. Micheal told me it would be unethical to write a unflattering review. It still upset me to this day paying so much money for something a handyman could have done, but I trusted Michael and his recommendation. What's unethical is to gouge someone and then to refuse to do anything when the customer attempts to resolve the issue.

Michael will only work by the hour. BEWARE because he's very accommodating, but if he takes longer than he says, trust me, he will expect you to pay up. Neither of them did anything to resolve the issue and I'm out a grand. Had Micheal (or his friend) done anything to help resolve the issue, I wouldn't have written this review.

I called Michael after I was having a draining problem with my kitchen sink. He came to my home promptly and started working on the problem. He helped me understand why my sink was stopped up and what I could do to prevent the problem in the future. Michael was very professional, courteous and I will definitely use him again when I need his services.