Harold's Plumbing

Had someone for the company to do some plumbing service. Was very please with the work. But had Some other problems.

Prompt, clear, smart, clean, reasonable.

Expensive

I used Harold's Plumbing to conduct a video inspection of my drainage pipes for a house I was considering buying. Harold himself comes out to do all video inspections, not some new timer who took a 2 hour course on video camera inspections, but the owner of the company so you know it's gonna be done right. Sure enough, Harold's inspection determined that all the pipes (100'+) underneath the slab foundation house were cracked.

The nice thing was that I didn't have to turn around and give this to another plumbing company to get a quote on the job since Harold is one of the few plumbers in the city that is equipped to do this sort of job. Harold gave me a very competitive quote and after I purchased the house (having used the video camera inspection as a bargaining chip to negotiate a significantly lower price on the house) I scheduled Harold's crew to come out.

Harold said they had a few jobs ahead of mine and would likely get to me in a 2-3 weeks which wasn't an issue. Plus, that's the sorta thing you wanna hear....that Harold does so many of these complicated piping jobs that these guys are booked up weeks in advance. After a few weeks, I got a few days notice and then Harold's crew started. They water bored out holes for the plumbers to expose the broken pipe. They made the holes big enough so their plumbers could effectively replace the piping. After the piping was replace and the job was inspected by the city, Harold's crew pumped in sand to fill the void.

The different crews that Harold had were very professional and left the jobsite clean each day. These were not your typical rough-around-the edges blue collar workers; they were extremely polite, courteous, and friendly. They gave me constant updates on the job's progress and took pictures that showed the replaced piping (ABS). Aditionally, the in house staff who fields most calls is always friendly and knowledgeable.

Being a mechanical engineer who deals with designing piping systems for refineries and docks as a job, I can spot a quality installation when I see one, and Harold's crew definitely does a quality job. Additionally, Harold's initial estimate was spot on.

I would definitely recommend Harold's crew if you have cracked drainage lines and need them replaced, you don't want to hire a crew from the parking lot of Lowes for that sort of work. Having the utmost confidence in Harold and his crew, I am sure to use them for other plumbing tasks around my house and will report back after those jobs are finished.

Harold's is my go-to plumbing company for all of my client's plumbing needs both big and small. Always great service and great prices. Harold has personally done every video pipe inspection needed and takes the time to explain what is being seen and gives an honest assessment of the condition.

We have worked with Harold's Plumbing for over a decade and have always found the work to be excellent. Harold's offers it's customers an experienced and trustworthy plumbing service. They have our highest recommendation.

I highly recommend Harold's Plumbing. Harold's Plumbers are very knowledgeable in what they are doing, which is VERY important. If you want a professional job, call Harold's Plumbing. The office staff is also very knowledgeable, efficient AND friendly! They really make the whole experience pleasant.

Highly recommend! Efficient. Reasonable. Quality work.

1st Class Company, very knowledgable, honest fair = This Plumber won;'t cheat you like most others will. Lowest prices in town for video inspection, drain line cleaning/unclogging.
WOW finally we found a very fair pipe video inspection company, at a very reasonable price.
Paul
/real estate contractor

Highly recommend! Honest, fair and reliable! Great work and wonderful people to deal with!

Harold plumbing replaced pipes under my home. The service I received from beginning until the end was professional. Harold came and gave an estimate following the work began . Every worker involved in the replacement were professional, friendly, a very positive experience. When the job was complete Harold deducted an amount from my bill for work he did not have to provide. HONESTLY. I recommend Harold plumbing to anyone needing their services. I will recommend them to all family and friends. Thanks to the entire crew. May GOD bless you all.

Very Professional quick and efficient. Very fair priced would

Great job excellent service. If I ever need plumbing work again, I would call Harold's Plumbing

Excellent customer service! I have hired them twice so far and they have done a great job each time.

My clients needed all new plumbing undeneath their slab in order to proceed toward closing. Harold's Plumbing did an EXCELLENT job, DURING CHRISTMAS, plus, had the most competitive price around. In one week, the job was completed and the workers cleaned up, after inspection was approved. My sellers were able to get it sold, and, the new homeowners are now settling into the house WITH all new pipes! Highly recommend!!

Each time I’ve contacted Harold’s Plumbing, whether for an emergency situation (HELP! My guest bathroom toilet needs replacing now!) or for an issue that needs attention- this kitchen sink is continuing to drain so slowly....- they have responded quickly and professionally. The guys are ALWAYS so nice and will go the extra mile to make sure the service is perfect.

Harold's Plumbing was a pleasure to work with. They came out same day or next and was able to fix an issue we were having without a hassle. We have a bigger issue the company doesn't offer so he referred us out instead of trying to try things he knew wouldn't work. Our laundry room now smells wonderful instead of sewer gas! Thank you!

This company basically re-piped the plumbing throughout our entire house (and had their brother company, Gator's Sand, do all of the backfill, which was so convenient!). They did such an amazing job with very polite professionals who always arrived when they said they would. I highly recommend Harold's Plumbing and Gator's Sand!

Great service

Everyone involved in the leak detection, tunneling, and repair was great.

I highly recommend Harold for all your plumbing needs. No matter how big or small the job they have been very accommodating and not to mention fast!

Very quick and great service! We have used Harold’s Plumbing to replace our hot water heater and several leaks!

I was a Board Director of our condominiums when we encountered major plumbing problems in two of our buildings. We hired Harold's Plumbing after a detailed search and we found this company to be not only cost competitive, but the scope of their work was more extensive covering a deeper area than the other bids. While the work was underway, Harold provided a step by step description of the work being performed so we, the directors, could relay the information to the owners. Although the work was major, Harold and his crew made sure that the owners suffer only short inconveniences. Their professionalism was outstanding and their cooperation without reproach. Thank you Harold and your crew for turning a negative experience into a positive one.

From the receptionist to the technician's, all very Skilled, knowledgeable and professional. Would highly recommend to anyone looking for great service. Unlike many places, the management is directly involved with day to day operations and it shows!

Great Job! Fast, courteous, and professional. Couldn't ask for anything more.

Replaced old pipes and fixed under slab leak. Very busy company, worth the wait.

Great job! Excellent service!

I highly recommend Harold's Plumbing. The office staff called me back exactly as they promised and quickly set up an appointment to replace my leaking hot water heater. The technicians were very punctual, efficient and did more than was expected.

On time, cheaper than estimated (miracle), very professional workers, cleaned up, would highly recommend. They re routed a broken hot water pipe for me.

Great company. they have tunnelled and replaced sewer pipes under my entire house. The office staff is knowledgeable and the guys on the crews are all helpful and polite. I live in slidell, but if I have plumbing problems, I will always call Harolds

I called Harold's plumbing because I had used them before, but this time the work was not quality work. They came out on 11-15-18 to repair a pipe and get the toilet in the bedroom working. I paid them $425.00 for their work. I went to use the restroom a little later and to my surprise the water would not go down. I called them the next day and told the receptionist the problem that I was having with the toilet. She told me that the older plumber was off and that she would send the other plumber out: she never told me that there would be a $50 dollar service fee on top of the money that I had already paid. He came about a little after twelve checked the toilet and then went outside under the house. He came back in the house 20 minutes later and said that I would have to call another plumbing . He said that his line was not long enough to reach where the problem seem to be. Then he tells me that the line work was not guaranteed, so I am out of $475.00 and my bathroom is still not working. I told him that I did not have $475.00 to give away and he told me sorry and left.

Nice people

We had to have all the pipes replaced under our house. Harold’s did a great job and you could not beat there price. They were awesome and we really appreciate what they have done. No more worries

Great quality of work and great staff

Great.

I had an excellent experience with Harold’s Plumbing. I was in need of hydro-tunneling to repair some under slab hot water pipe leaks. Harold himself came out to take some measurements and after we discussed the repair job he gave me an estimate the same day. The office staff was excellent in keeping me informed when the crews were on their way to my house. The tunneling crew arrived on time as scheduled to excavate the area under the house slab. This was followed by the Master plumbing crew the next day to repair he leak. Unfortunately on my part due the location of the leaks, I made the decision to allow the plumbing crew to reroute a portion of the pipes between manifolds within the walls above the slab which worked out fine. A couple of days were then set aside to verify that the pipes would hold up under pressure and no longer leaked. The Sand pumping crew was then scheduled to pump in sand to repack the area under the slab. The different crews that came to my house were very professional and left the job site clean each day. I also want to mention that Harold’s is a One-Stop-Shop having all of his employees in-house and including the sand pumping trucks.
Harold's provides prompt, courteous and excellent service at reasonable prices. If you want a professional job, call Harold's Plumbing! I have already begun using Harold’s for my other plumbing needs.

Harold's was quick, professional, and courteous. Will recommend them to anyone needing plumbing work done. They even dealt with the insurance company!

This company has been amazing from the initial phone call to the final clean-up. We had a huge project - digging tunnels under our entire home to correct the poor job that was done when the home was built. They were professional, showed up on time, and contacted us for every step along the way. Despite multiple surprises under the house, they explained everything to us and did not move forward until we understood and gave them the go-ahead. They cleaned up behind themselves every day, which really stood out. The work was by no means “cheap”, but in this line of work, you get what you pay for and we have confidence the job was done right.

Everything was very professional. The customer service was excellent! I could not have expected a better experience. They fixed the problem, and made me feel comfortable.

I would never never waste my time again with this ass clown of a company

Capable, professional, with outstanding customer service. They did a great job. Highly recommend!

I recommend Harold’s plumbing. They came out and made their inspection and gave me an estimate a few days later. The work was done on the days they said it would be. I highly recommend them.

They have only finished the tunneling but I was so impressed. Workers were well mannered. Cleaned up and made sure we were satisfied.

Harold's plumbing was the third plumbing complany we called to clean out our rental property They should have been the first but we were using our warrantee company Harold's was the only one that completed the Job

Harold’s has come out twice for breaks in pipes under slab. They diagnosed my problems when other companies could not and give you a copy of the video. They have replaced all pipes under my house, to the street. All crews are very polite and the job site always looked professional. Office staff are all knowledgeable too! Highly recommended

Harold’s Plumbing is my go-to plumber for all my plumbing problems. They are dependable and always show up on time. Their prices are competitive and their work is top-notch.

Called Harolds. Appreciated their quick response. I had a water valve that was leaking and stupidly didn't attempt to tighten it myself thinking the washers were bad within the valve. The man showed up, took a crescent wrench out and tightened the valve. It fixed the leak. I asked him what I owed and he said $50.00. I thought that was extremely high for 2 minutes worth of work. I felt that he robbed me although I should have asked his rate before he pulled into my driveway. I called the office later and they told me their standard rate charge for a service call is $50.00. No one informed me of this while I was on the phone prior to setting the appointment. Harold's plumbing may be good but they are expensive and don't inform you of their cost ahead of time. Get a clear quote before you commit to anything.

Very neat and appears to have resolved all issues with the sand under the home. Only downside is communication. I was scheduled for the first morning appointment. Unfortunately they had to complete the prior days job. I had no problem with that except that no one called to let me know. I called to see if there was a new ETA. After no call back so called a second time. Make sure you tell them you would like to be notified when they finish. The men were very nice but I was shocked to go outside and see they left without telling me they were finished. I had 2 loads to pump under a large home. The noise had stopped a few times while they were working. So when it got quiet again , I thought they were moving to another area. They had left. I suppose they had a long day. Worked hard but should be available at the conclusion to answer questions and let the customers know whether or not the job was completed. In my case they estimated 4 truck loads and it only took 2. I still would highly recommend the work and company.

I had a problem with a broken sewer line under my slab. Harold came out, took a video of my sewer pipes and set up the job. His people came out as we had scheduled and finished the job on time. Everyone was very courteous, knowledgeable, and professional. They kept me updated on the progress of each phase of the job. They did quality work and left a very clean job site. I highly recommend Harold's Plumbing. They did a great job in a timely manner.

I had an excellent experience with Harolds Plumbing. I was in need of hydro-tunneling and his company was the one I chose. Harold came out himself and made all measurements. He even made me a video that he had taken of the pipes involved. He explained the job that needed to be done very clearly and gave me an estimate on the same day. His workers arrived when expected and got all the work done in a timely manner. Harold’s price was very fair and completed by highly competent and extremely professional people. Everyone was very nice and explained the daily process to me. I am completely satisfied and so very happy that I chose Harold’s Plumbing to do the work necessary. I really don’t think there is a better choice to make, when in need of this type of job.

Great customer service. They have done multiple jobs for me and have always been professional, courteous, and on time.

Great job guys!

Harold's provides prompt, courteous and excellent service at reasonable prices.

I've been using Harold's for a few years now. They always get the problem fixed. Their prices are reasonable. And everyone that works for the company has been courteous and professional.

The in office personal is terrific as well as the folks making repairs in the field everyone is excellent and courteous a great experience every time.

Harolds did a wonderful job tunneling under the house and replacing all of the pipes. They also replaced our water heater. All employees are courteous and clean up after themselves.

Not only was I totally satisfied when Harold's team left my home, but I was ready to refer him to everyone I know! I hate to admit it but after years and years of ignoring little problems like leaky faucets and the occasionally clogged toilet, it finally backed up on me... pun intended!

The smell of raw sewage is never something that a homeowner should have to endure. Harold and his crew rushed out to fix all my plumbing. He did a video inspection that I never guessed could even have been done without damaging my floors or walls. After already getting several quotes from reputable contractors, Harold beat the price of our plumbing job and provided us with the highest level of service I could ask for. I cannot say enough about the quality of workmanship, professionalism, and expertise Harold's Plumbing provided. I would use them a thousand times over and highly recommend his team for any plumbing project!

I called this morning to schedule an appointment and the young lady who answered was beyond rude. She was overly frustrated because i asked questions. Maybe if i had spoken to someone else my experience would have been better with this company

Great work. Fair prices, always early