Best Plumbers in Honolulu, HI

Matt replied our call and came to our house immediately after the call. We had clog in the kitchen pipe, and he fixed in 10 minutes. We live far from him, but we always call him when we have problems. He is the man!!

I called John and he answered immediately. He came the same day and quoted a very fair price. He worked quickly and professionally and made helpful suggestions regarding the job and other related issues around the house.
I absolutely recommend him and if I need a plumber again will definitely call Low Cost Drain Plumbing. Cannot say enough good things about him.

I called Air-o-Smith after receiving a call from my tenant that the water heater was not producing hot water. Air-O-Smith coordinated an appointment with my tenant.

During the initial call, I asked how much it would cost to replace my water heater and explained to them that I wasn’t sure if it needed to be replaced. I wanted to see how much it was going to cost me in a “worst case scenario.”

The lady asked me how old my water heater was and I said it was at least 12 years old and she said, “Well, it probably needs to be replaced.” (Or words to that effect) She then quoted me a price of $795 plus tax. I assumed their plumber was going to check the water heater to see why it was not working properly before replacing it. (You know what happens when one assumes. Lol Well, you get a water heater for $850 plus tax. lol)

While replacing the water heater, the plumber determined that a ball valve was broken and needed to be replaced and it would cost an additional $75. My tenant tried calling/texting me to inform me of this; but I didn’t receive the text and missed calls until hours later. I called him immediately; and, he said the plumber had already completed the work. He (tenant) told me that he told the plumber that he should not start the work until getting an approval from me for the additional cost. The plumber called his shop and the lady told him to do replace the water heater anyway.

I was happy with their response time and their willingness to schedule an appointment with my tenant.

However, this is what I was not happy about: First, I think the plumber should have checked out the water heater to see if it could be repaired before just assuming it needed to be replaced and replacing it. Secondly, Air-O-Smith wanted to charge me an additional $75 to replace a plastic ball valve, but charged me $55. (Still quite pricey when you can purchase a ball valve for about $5-$10 and the installation is as simple as screwing a hose onto a faucet .)

I think they should have received an approval from me for the additional costs. I believe they didn’t want to get my approval because they were afraid I might go with a company that could complete the job for less cost.

After I received the invoice with the additional charge, I called the lady and she was very rude; her demeanor was quite the opposite from when she was trying to earn my business. She kept raising her voice and was quite argumentative when I disputed the charge.

I feel as though the company took advantage of me since they weren’t dealing with me face-to-face. Would I use this company again? Probably not. If you want fast service, this plumbing company might be the one for you; but be prepared to pay for a “surprise” increase over the quote they give you.

Mahalo, Pipe Masters! From scheduling with Pili to Isaiah and Shelton providing excellent service. They were courteous, quickly identified the issue, and efficiently replaced our food disposal unit.

Had a running toilet. Called and they came out the same day. Kevin was friendly and efficient. Fixed it right away. Price was reasonable. Would recommend them to anyone. Great experience in these trying times.

Great work in replacing disposal, with a better appliance.

Very friendly, prompt, efficient service. Lots of additional helpful advice. Reasonable pricing.

I first called when my sink was leaking. He was very professional and was able to come out the very next day. He arrived on time and fixed it within an hour. A few weeks later I called him again cause my bathroom sink was clogged. He did not disappoint. Came out that same day and was able to unclog it. I highly recommend A-plus drain services. Great customer service and affordable prices.

i love it

The plumbers who came to my house were very friendly and knowledgeable about what to do. I'd recommend this Honolulu plumbing company to anyone looking for a solid plumber!

Wonderful job 👌👌

This company is a scam! Should have checked bbb complaints before working with this company. Drew kept asking for money and abandoned job. Our home was torn apart and left without any call for weeks. We had to hire another contractor to fix his damage. Also noted his work was done in illegal codes with had to be corrected. Spent so much to repair his shotty work. Save yourself the trouble.