Description
Rock-O-Rooter LLC is a plumbing company that specializes in clog removal, hydro-jetting, and trenchless sewer pipe services. Our company is locally owned and operated who provides exceptional plumbing services at a fair and honest price.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower repair, Toilet installation, Toilet repair, Cast iron rejuvenation, Clogged Bathtub, Commercial And Residential, Descaling, Drain Cleaning, Epoxy coating, Faucet Repair, Fixture Repairs, Hydro Jetting, Hydrojetting, Outdoor Faucet, Personalized Plumbing Solutions, Pipe Lining, Pipe lining, Plumbing Leak Repair, Plumbing Pipe Repair, Residential Plumbing, Sewer Camera Inspection, Sewer Line Repair & Replacement, Sewer drainage maintenance, Sewer inspection, Toilet Repair, Toilet, Sink, Faucet & More, Trenchless Pipe Repair, Trenchless Technology, Water Heaters, Water Line Repair & Replacement,
Reviews
Kristen Hara
2 months ago
Thank you Roscoe for fixing my drain, that has been plugged for months! He did great, fast work, and also helped fix my cold water tap which hasn’t been been working since I moved in three years ago. Thank you!
Totally 100% trustworthy. They know what they are doing. Rock-O-Rooter rocks!!! Mahalo!!
Brenda Asao
11 months ago
quick response & very knowledgeable service repair man. informed me of the new pipe repair system that we may need to do (due to the constant clogging). thanks again.
Very professional, awesome service, keep you informed when later or early.
I hired another plumber to fix a clogged kitchen sink. They charged me two times extremely high fixed drain clearing fees but could not clear the drain. I called Rock-o-Rooter, they responded quickly and worked diligently to solve the problem. It was a difficult repair that required multiple days, and involved digging up the concrete floor and cut out an underground pipe. They charged a reasonable amount for the repair and not charge me until the problem is fixed.
It is not easy to find a reliable and reasonable plumber. Don't go to the big guys which shows up after a few days, and take you to the cleaners when you have no choice and overcharge you. Highly recommended.
Roscoe and his assistant were very courteous and professional in how they assessed our leak from our neighbor above, and left with minimal rubbish. Would recommend to anyone!
Barbara Ichinose
2 months ago
I highly recommend Rock-O-Rooter for efficiency, excellent work, trustworthiness, value.
Honolulu Assembly of God
3 months ago
Have used their services several times and have not been disappointed!
Mitchell Imanaka
a month ago
Always top quality service and fast response.
Sondra Allen-Edwards
2 years ago
Aleksandr Korelin
a year ago
As always Roscoe was professional, knowledgeable and efficient. Fixed leak in water line under bathroom sink and replaced old parts in toilet. Best service.
They dont repair pipes within the walls apparently..
Tyler was awesome! Very nice and super quick and knowledgeable.
Great service, very professional and good quality. This will be the company I will call again should I have any other problems.
First, the job wasn’t completed with what I expected, so I talked to Roscoe and he agreed to come back to my property and redo the project with best approach possible. I was very satisfied with the ending results. I appreciated his professionalism and customer care. He earned my trust so I will refer this company to anyone in the future
Roscoe & his crew were very courteous, very professional & very reliable. I have & will continue use his services. Mahalo.
A very good plumbing firm. Far superior to EPS!
I had toilet water problem since last night. I called ROCK-O-ROOTER early this morning, he originally scheduled me 11am-1pm. But he sent me one of his team members around 9:30 am And the problem solved before 10:30am. This was 3rd time I’ve used ROCK-O-ROOTER. Thank you for your awesome job!
Dependable, efficient and trustworthy!
Jean-Louis Loveridge
2 years ago
Typical slow drain in an old house. Service call scheduled, Roscoe and crew were prompt, courteous and followed virus protocols. They cleaned the areas they worked, even the door handles going out.
Flat rate quote is reassuring and they give a 3 month warranty to boot.
First class operation! Will not hesitate to use them again.
Mahalos guys!
Manny Miranda
3 months ago
Roscoe would be the top on my list of plumbers to call first. Very professional and Very reasonable prices compared to other plumbers.
We needed our kitchen sink unclogged and called Rock-O-Rooter. Louie was at our place fixing the problem in a matter of hours. Sink works great now. Price was fairly reasonable. And we have peace of mind knowing that if the problem reoccurs in the next 30 days, they will come back and fix it for free. Thanks for your quality service, Louie! We would hire you again for sure.
I contacted Roscoe through his website on Sunday morning and had a response that same day. He was able to come to our house on Tuesday (we did not have an emergency). He provided a very reasonable quote and completed our nasty drain cleaning in a little under 2 hours. He left the area clean and and gave us good advice about our old (60+ years) plumbing. I will definitely call him again for our next plumbing adventure.
Roscoe's company was recommended by a friend of mine who had said that he was a honest and hardworking person. I greatly respect my friend's opinion. I appreciated Roscoe's kindness and politeness.
I was extremely pleased with the quality of service. Our family is so happy to have a working kitchen faucet that doesn't leak or need duct tape to hold it together. Roscoe was also able to unclog the drain. The area was left clean.
He also took pictures of our washing machine that is leaking and will consult with someone about it. He said he will find parts for our toilet tank and will return to fix it and replace the bathroom faucet. What a relief that will be.
I would highly recommend him to any people I know. I'm just not sure what the service range is (distance).
So 😊.
2nd time I’ve used Rock O Rooter great service. 1st time he helped w my Toto toilet which was not easy cuz of the parts. This time he helped me reinstall my fridge ice machine line that the plumbing group that’s doing work in my condo refused to replace. Highly recommend Rocko
Mamaki Garden
6 months ago
Great service
Roscoe came out quickly and dealt with the clogged drain. He took his time and was very professional.
Philip Valenti
4 months ago
Another SIX STAR review.Roscoe is the ultimate Pro. I have used his services on four different occasions for a variety of plumbing jobs, and wouldn’t use anyone else. Simply the Best!
Roscoe is great. He replaced our bathroom faucet, two shutoff valves and hoses. Very responsive with price quotes, setting appointment, etc. Prompt, quality work, and cleaned up & disposed all materials afterwards. Highly recommended!
Roscoe responds right away & was sympathetic to our plumbing emergency. He was booked but did his best to fit us in. So thankful for the great service.
Roscoe did a good job of fixing our leak and explaining everything. Will definitely call again. Thank you for awesome response and service.
karyn midori
5 months ago
Setting an appointment was easy and fast! Communication was excellent. The came in and did a great job. Before I knew it my kitchen sink was unclogged and I was a happy customer! Thank you!
Vivek Pathela
4 months ago
Rosco is very professional and walks his talk. He was skilled to pinpoint the root of the problems I had with the initial installation from another plumber, and what challenges exist to make his repair successful, free of future leaks. I'm happy with Rosco's service and will be my go-to-person for plumbing support!
Hector Sanchez
2 months ago
Very professional service, on time service at the right price, will use again.
Cheehu fixed our problem.
Victoria Sanchez
a week ago
Had an amazing experience! All issues were take care of for the exact amount quoted. Everything is working great now.
Christina Higa
7 months ago
Professional, friendly and excellent work.
Dean Matsumori
2 years ago
Excellent, quick and courteous! Will definitely call them again for my plumbing needs!
Roscoe arrived at the agreed upon time and very quickly and efficiently cleared my clogged kitchen sink drain. Excellent service.
Brent Suezaki
6 months ago
Roscoe does a great job!
Cybil-Ann Co
3 months ago
Had an emergency plumbing work done by Roscoe and it was a quick response and was at the home within 2 hours. He also suggested other services to prevent it from happening again. Cost was reasonable. Thank you again!
Replaced Moen cartridge in the shower control, and also the water diverter in the faucet below.
Elizabeth Lloyd
4 days ago
He is conscientious and responsible for his work, professional, friendly attitude and reasonable fees. I will recommend this company to friends.
Virgilio Cabico
2 years ago
Did the work that was promised and at a very reasonable price.
Will definitely refer them to family and friends.
I will definitely use Roscoe's services again and I will definitely recommend him to others. Great business! Mahalo
We called Roscoe (owner) the night before complaining of our clogged kitchen sink. We were booked for a plumber for the next day. We own a townhouse so naturally we share common pipes with adjoining neighbor. If you live in a townhouse you would know that it’s a tedious and difficult job. Tyler was sent, He was personable, knowledgeable and professional. He informed us of the price quote (believe me, it was way cheaper than those advertised giants) Tyler unclogged both sinks safely and since he was there we asked if he could check our neighbors bathtub that had a slow drain on both homes. He unclogged it too! Thank you Tyler!! Rock-O-Rooter for Life!
Ruth Shiroma Foster
a year ago
Our garbage disposal got disconnected from the drain pipe, and they were able to come quickly on a Friday afternoon and fix it. Louis was professional and easy to work with. Would recommend their services. Plumbing issues are the worst — now we have peace of mind. Thank you!
Great and quick service with reasonable price. Thank Tyler!
Roscoe was a complete professional from the initial phone call to the end. I had trouble with outdoor drainage pipe backing up. The company diagnosed the problem and cleaned out the pipe using hydrojetting and camera inspection afterwards. If I have any future problems, I would call this company again for sure.
First to answer online query over the weekend. Able to communicate exactly the part needed to be replaced, so that they were able to come out first thing Monday morning. Charged me less than originally quoted.
Snorkel Bob's Customer Support
6 months ago
We are beyond happy with this company! I'm sorry to say I tried to call another company first, the one that says they'll do it right...but after 5 days and 2 phone calls they never replied, so I called Rock-O-Rooter. There was a plumbing leak at my place of business. They came the same day, took less than an hour, left everything clean and tidy, and the price was very, very reasonable. Roscoe was friendly and professional! He clued us in to something that may need fixed in the future, and left us feeling that we were lucky we didn't get the first company I contacted. I highly recommend this company and we will difinitely use them again when needed. Mahalo Roscoe and Rock-O-Rooter, our new go-to plumbers!
Cathy Stathakos
9 months ago
Roscoe is the absolute BEST plumber I've used. He is very quick to respond, courteous, knowledgeable & accommodating as well as friendly. He's become my go-to plumber. He should be yours too:-)
Rosco was the only one to answer my call! He was also able to come right away to help clear the clogged drain. He explained where the problem came from and gave us great recommendations for keeping it from happening again. Definitely will use his services again!
I am very pleased with Rock-O-Rooter. They answered their phone quickly (the owner Roscoe himself answered) and came by early the next morning. Our sewer main line was plugged. As it turned out it was obstructed by a tangle of roots. We were worried that we might have to replace the line. After encountering some initial challenges they were able to completely clear the line and return it to full working order. We greatly appreciate the service of Roscoe and the team!
Dinesh Timilsina
5 months ago
Cindy Oda-Kanno
a year ago
I had a new sink faucet installed. I’ve always had problems getting hot water for dishwashing. I thought it had something to do with the water heater being located in the basement. I had no idea that a new faucet would resolve the problem.
This is an old house so the plumbing problems can be complicated. It may take multiple visits. This started as a blockage. Ros and Tyler keep working on the problem. Yes, it can get pricey, but it’s a relief when things work properly.
Came promptly on time agreed. Respectfully got right to work and completed job well and quietly. Online invoice and payment worked well. Great job!
They arrived at our home late in the afternoon just a couple of hours after we called. Their first visit wasn’t successful, and it was getting dark outside, so they returned the next day, and were successful in clearing the main drain line from our home. We felt their charges were reasonable for the amount of time spent resolving our problem.
Walter Fowler
2 years ago
Roscoe is awesome!
Elizabeth Ishihara
a year ago
I called in the morning expecting a long wait time, but they sent the tech, Tyler out by mid-morning. He was quick and efficient and worked around the mess I had made trying to run a load of laundry. Turns out my problems were connected. Problem solved, fast, friendly and professional!
My landscape drain was clogged and water from rain began ponding in a bad area fronting my garage. Roscoe used a hydro-jet to clear out dirt, rocks and root growth from the drain. Basically the hydro-jet is water pressurized to 5,000 psi that can cut through most any debris. The drain is now cleared out and flows freely. Roscoe was timely and professional and reasonably priced.
Roscoe was very professional when he performed a drain line scope for us at a property inspection. I would recommend him to other homeowners.
Cattie Fujisaki
6 months ago
Roscoe at RockORooter is always fast and reliable. This is the third time we have used him. He lets us know when to expect him. His work is excellent. And his prices are super reasonable. I would highly recommend RockORooter and will never call another plumber.
Jerold Peters
5 months ago
Roscoe, was head guy. Him and his asst. knew what they were doing.. In and out in about 30+ minutes. That includes removal of old faucet.
Sharon Omine
5 months ago
Courteous and efficient service.
The plumber was very straight forward down to Earth and reliable doing the work.
jessica brayton
2 years ago
karin mccauley
11 months ago
I highly recommend Rock O rooter LLC, they are super responsive and go above and beyond. I called to have a toilet repaired (the bolts connecting to floor were coming out and seal was broken). They were super responsive and answered the phone, and I was able to schedule for the same day in morning. Tyler was courteous and called to inform me about his arrival time and job that was to be done. Efficient, responsive and courteous. He also informed me of future repairs due to wear and tear that I should keep in mind. Great service and excellent customer care-go to Rock o Rooter for your plumbing needs!
Jonathan Cheung
4 months ago
Roscoe was awesome. He came on time and did the work as promised. He installed a pressure regulator outside of our house.
We had initially met him as part of our inspection team for the purchase of our house, and Roscoe worked really diligently on getting the pipes checked for our inspection. When he couldn't access all the pipes from the house, he made the extra effort to go from the street to see the pipes from that access point. All the professionals there (real estate agent and general home inspector) made comments about how dedicated he was in this task. He could have just said that's all I could see and called it a day, and we wouldnt have known any different, but his extra effort and the comments from other professionals made it so I will trust his judgment and skills for future jobs.
Professional, straight forward pricing. Available the same day within 2 hours for a routine matter!
Have called on Roscoe for 4-5 different plumbing tasks.
Roscoe & assistant(s) work with your needs & requests, provide knowlegable options, recommends best long-term, cost effective solutions, works efficiently & wisely, and cleans up the area as good as, or better than they found it. What we appreciate most about Roscoe is his integrity, and down-to-earth communication style. We continue to highly recommend Rock-O-Rooter to friends, family and on our reviews to prospective clients.
eddie peterson
4 months ago
Prompt, professional, and efficient. Great service
I needed emergency service for my clogged kitchen sink drain pipe. They fitted me in their schedule with a time frame noon to 4pm. They were able to come earlier at 1030a. I'm very satisfied with the service. They unclogged my drain 15 ft in and it drains perfectly now. It took less than 20 minutes. The cost was reasonable. I would highly recommend them to others.
Tom & Claudia Graham
3 weeks ago
We’ve used them before and like last time, they did excellent work. They knew what they were doing. They showed that they cared about us and not just trying to get our money. Their price was reasonable. We know we can trust and depend on them.
Takahiro Masuda
a year ago
Steve and Tammy Webb
a year ago
Tyler was very good and knew what he needed to do.
Will definitely use again for all my plumbing needs. The ridgid flexshaft drain cleaning machine is a marvelous sewer drain cleaner. Very knowledgeable service technician.
Roger Hartzell Jr
5 months ago
Need a plumber, Call Roscoe at Rock O Rooter! Very professional, responsive and very courteous. Called at 8:30am, he was on his way here by 1:30pm. Had a clogged kitchen sink, they made quick work of it and we're on their way in about 45 minutes. Next time you need a plumber, call Roscoe, you won't regret it. Also they offers a 10% military discount...
Christel Collins
a year ago
I desperately called Roto Rooter about 6 am and they said they could be at my place at 9 am. I was thrilled! And even happier when they asked if they could come at 8 am. Yes yes yes.
I wasn’t sure exactly what the problem was - water was leaking from the supply valve underneath my only toilet. Tyler diagnosed the problem and replaced my supply valve and tightened everything. Then he tested it extensively. He also checked in with a supervisor several times.
This was a very stressful situation for me and Roto-Rooter saved my okole.
Price was reasonable too! Will definitely use again.
Needed significant drain cleaning for a couple of drain lines. They have all the best equipment and did a great job. Very knowledgeable. Gave us excellent advice and explained every action in detail. Highly recommend.
Kendall Tanouye
a year ago
The young man’s name was Troy. He was very very polite and respectful. Work ethic, performance and knowledge was outstanding. I would be honored and proud to have him as an employee. Keep up the good work Troy!!! 🤙
Trisha Nakayama
5 months ago
Rosco is the top plumber on Oahu and has good prices. We only trust him to work on our plumbing.
Roscoe did a diagnostic on my dishwasher which was not draining well. He cleaned out the dishwasher and the disposal line and concluded that it was the dishwasher pump not working properly. Roscoe approached it logically and he also explained the process in detail.
Lea Alexander
3 months ago
Roscoe is very professional with a good-guy persona.
Great work. Fast, friendly and professional.
Slomo Jonson
2 months ago
Obviously customer focused, the young man took care of our problem and explained everything along the way. I would definitely use their services again (but I hope I don't need too!)
Stefani DiPaolo
a year ago
Quick, friendly and efficient
Roscoe and his apprentice, Jamar solved and fixed a mystery leak in my master bathroom. The only clue was a puffy area on the floor. For a very reasonable rate quoted upfront, they did a professional, neat, and thorough job. Roscoe also answered all of our questions and concerns. We are very satisfied with this repair job and are glad we called Rock-O-Rooter.
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