We finally finished dealing with this nightmare company for a project that we restarted at the end of February (please note that’s 3 months for a simple plumbing project.) I say restarted, because in January, we first had to pay them to fix the complete wrong thing, even though I repeatedly told them it wouldn’t help. They just kept reassuring me that they know plumbing and it will solve the problem. Well, shockingly, they had to come back to do an additional 6.5k worth of work. During this time, they repeatedly delayed the work, just plain didn’t show up when they said they would, and lied to us about it (we have a camera! We know when they were there!). They didn’t put down any drop cloths while installing new drywall and covered our upholstered furniture in debris. When I complained to Dennis, the owner, he told me “I can’t apologize more.” He had not apologized a single time at this point. His crew left our door open unnecessarily for entire days letting bugs into the house. Without asking they used our yard waste bins and other things of ours they found around to collect debris including actual human waste! At one point after we said that we were unable to accommodate them on a certain day (after the repeatedly delayed times on us) they called to literally beg to come that day because they’d already be in the area. Every part of this company was unprofessional and awful, I hope we can save you the experience of having to deal with them. AVOID AT ALL COSTS!!!!
