Monkey Wrench Plumbing, Heating & Air

Kenneth was highly professional, courteous and knowledgeable.

David is a friendly professional, and has immense experience in all aspects of Air Conditioning. He installed the ECOBEE after he had to add an additional wire line from the main unit. Chris was very polite assisting to complete the job. Great team, highly recommended!

Rick at Monkey Wrench was very informative, academic in discussing the problem with radiant heating system.....excellent.

These guys were awesome. Prompt responses, fair pricing, next day installation of new water heater system. Rick Aguirre was our technician and he was a pleasure to work with. Did a great job and had a great attitude. We highly recommend Monkey Wrench Plumbing!

Very impressed with the whole Monkey Wrench team. From Joey in dispatch to Jonathan, who did a great job on my garbage disposal. They made the whole process quite easy. I especially liked being able to schedule an appt through chat. Will definitely be using them for any future plumbing needs.

Very friendly and very informative about repair needs and recommendations. Job was expensive but they took care of everything on the same day and were extremely mindful of cleaning up before they left.

Amazing service, Enrique was able to help us with our tankless water heater. I appreciate his professionalism, knowledge and skill in giving me information and answers to the problems we were facing with our tankless water heater. I highly recommend Monkey Wrench Plumbing.

Andres and Monkey Wrench Plumbing were great! They were very responsive from my initial phone call to the scheduling and to the morning of my appointment. Andres arrived on time and was very professional and personable. He inspected my clogged kitchen drain and inspected it. He gave me what he had found out and a few different options. Once I selected the option, Andres went straight to work. He was thorough and he let me know what he was going to be doing. He unclogged the sink and showed me the before/ during pics of the work. Overall, I HIGHLY RECOMMEND Monkey Wrench Plumbing!

Installed pan under our tankless water heater in attic. Great service. Eddie and his partner were excellent.

Enrique Rodiguez was stellar from the start. He was very polite and understanding of my financial situation. He did not push nor try to sell me on services , rather gave me all the options possible before proceeding with any type of repair. Monkey Wrench is lucky to have a polite and professional young man who care for quality of quantity. A+ Service.

Eddie is a very professional and knowledgeable technician. He also cares deeply about customer satisfaction and is great in communicating what’s happening and why. A pleasure to work with.

They are always incredibly professional, polite and helpful.

My experience with Monkey Wrench plumbing, specifically with Justin Khalifehzadeh, was excellent. Justin explained what the problem was, shared what my options were, and went out of his way to fix the problem. I will definitely call them again. Thank you!

Luis was incredibly helpful. He didn’t try to oversell me on anything, he just laid out what was working well and what might need attention soon and how to best address it. He also did extra work at no additional charge. Monkey Wrench is definitely my go-to for all plumbing needs.

Very responsive and super professional. Omar knows his stuff and is a pleasure to work with. Highly recommend!

Enrique was friendly and very patient. He gave an honest assessment of the problems that needed to be fixed and fair pricing. He gave options on what’s most important to fix and things that we can do later. He was clean and had a great smile. We will be calling on him for our plumping needs. A true benefit to this company hands down.

Monkey Wrench plumbing was extremely responsive to our issue. They were able to get someone out same day when we had no water. Felix was professional and friendly. He and his team answered all our questions and did excellent work. Will 100% recommend.

Monkey Wrench Plumbing is very professional, the guys are great, and I will probably continue to use them for a very long time. Shout out to Rick, a senior technician who is very detailed oriented and meticulous!

Octavio and Jesus make a great team of plumbers. Very professional and knowledgeable and went above and beyond my expectations to solve a difficult installation of a new faucet assembly for a walk in tub for the disabled. Very pleased with results. Thank you, thank you, thank you! Al Burkhardt on behalf of my elderly sister-in-law.

Rodriguez was very wonderful person who came by to check up my water heater system. Not just that he went over all the water equipment i had and had questions about it. It was very kind and kindly explain every detail of it. Please look for Rodriguez as your service technician ! Thank you for all you help !

So thoughtful and thorough

Andres was polite, knowledgeable and gave us different quotes for our needs, so we could have the choice accordingly to our budget.

Managed the issue quickly, offered advice to help with cleaning, possible future upgrades and wasn't bothered when I told them I just need it working no upgrades, not pushy at all, very friendly. Showed me a trick on the unit unsolicited and the price was way less than I expected. I will absolutely 💯 use them again in the near future. Have a job already in mind.

Eddie is the best, explains well everything, does not rush, & makes sure you understand what is needed, & gives options.

The knobs on our shower became corroded. They replaced them and now things are great. Thanks.

Knowledge and professional at his job.

Fast response, He was able to give me 3 levels of repair options. Very Professional and thorough. Would use them again for any emergency or plumbing needs.
**Update: Due to their policy restrictions we were not able to get a service agreement, so can't comment on the actual Service. This time of year, lots of Heating & air jobs, guess you can pick and choose. Unfortunately now our clogged drains and leaking pipes must wait longer to be fixed.

Edward (the tech) was courteous and patient as he walked me through the annual maintenance services for our tankless water heater, pre and post completion. He did thorough work and provided me additional info that would help me maximize my unit.

Fue un gusto en tener a Luis Munoz en nuestro hogar. Es un plomero honesto

They replaced an outdoor faucet and performed maintenance on my water heater

Professional, kind, easy to work with human being that gets the job done patiently and within reasonable rates. these guys are my go to for everything plumbing

Luis was on time and courteous and did a great job on my water heater maintenance

Luis continues to go above and beyond during service calls. He approaches problems from a variety of angles and always explains your options clearly.

Excellent! The entire process from call to fixed toilet was just under 2 hours. Freddy’s the best! Highly recommended!

Rick replaced our conventional water heater with a tankless system and went above and beyond to explain everything, provide options, and do a high quality install. I would highly recommend him.

Luis M was amazing this is the second time I have him at my house. He always takes care of any issues. Thank you.

Enrique is absolutely, knowledgeable, professional, respectful and fast. He efficiently diagnosed and fixed my Navien tankless water heater. We now have hot water! He also was able to recommend additional preventative maintenance for my system! Which I know needs to be done. But, I will employ Enrique of Monkey Wrench to do the job and no other plumbing company.

Luis and the entire team from monkey wrench were some of the best plumbers we’ve ever dealt with. They were courteous and knew their products and the challenges of our problems. I would highly highly recommend them. Their work was impeccable.

Jeremy was awesome - he explained everything that was highly technical into layman's terms that helped me understand all that had been recommended by the technician Sean (who was also super helpful!!) … He also explained all of my options clearly, both the pros and con along with the price associated with each choice...I would recommend Jeremy and all of the team at Monkey Wrench! thanks again Jeremy and all of the team at Monkey Wrench Plumbing! 😊Jennifer (btw the service provided today wasn't listed, it was my air conditioning system)

Tech came evaluated explained clearly and did the work efficiently. My tech Luis was very professional 👏

My tech, Luis, was fantastic and very knowledgeable!

Eddie was fantastic and very knowledgeable and patient. He was awesome!

Monkey Wrench was able to dispatch a technician to our apartment building within a day for a problem we had with a heater that wasn’t turning on. They were able to fix the problem, while, keeping us informed of the details in a professional way. This was my first time using their service. I’ll definitely keep them in mind for any future repairs.

Awesome service. I would definitely recommend monkey Wrench to anyone. We went with them over our home warranty company and do not regret it at all

These guys know their tankless water heaters! Very professional and do quality and timely work. Glad to have discovered them.

The overall service from beginning to end that I received from Monkey Wrench exceeded my expectations. Jonathan was the technician who helped me and he was incredible to work with who communicated to me the process every step of the way. I admired his professionalism and friendliness and I thank you for the exceptional service experience - I highly recommend Monkey Wrench and Jonathan for the job. Thank you!

They perform hvac maintenance and do a superior job. I highly recommend them. Tech David Castro is very professional.

Rick was excellent and this company was professional! They did an outstanding job!

Mike M. was our technician. He was on time for the scheduled appointment. He was patient in explaining and did a thorough job installing our toilet. I appreciated his attention to details and kept the work area fairly clean.

Best plumbers ever. Alex and the other plumbers are highly skilled and professional. They installed a quality tankless water heater, home water filter system, and made needed repairs to my HVAC. Great follow up. Easy to schedule.

Very professional and responsive. Provided several options.

Technicians were on time and very knowledgeable and professional. Installation was excellent and completed the work in a timely manner. My only concern is they seem to be priced fairly high. I went with them because I trusted the techs but normally I would have got a second bid as the price really shocked me. I already had a tankless water heater of the same brand and I know what I paid for that installation in 2009. Seemed high by between $2500-$3000.

Tankless Water Heater Maintenance: Luis M. did a great job. Was very professional, and patiently explained the maintenance process and addressed all my concerns, including cost factors. He did a thorough job and certainly earned my trust. I’ll be requesting him in the future. Great job Luis. A thank you to Elias as well, who accompanied Luis and provided assistance as needed. My compliments to you both.

Manny was very professional, on-time, and helped me pick out a new tankless water heater for a very fair price. The next day, he installed it and, voila, we have hot water again! Thanks for the great experience.

I had gone through several plumbing companies to fix a leaking gas valve and none of them were as thorough as Monkey Wrench. Daniel, the technician, arrived and checked every nook and cranny to find an option for a new gas line so we wouldn’t have to bust out our entire fireplace. Great service and very knowledgeable.

Letting know up from what are options and not try to sell me a new product

Diagnosed and corrected the issue regarding my furnace not heating properly. Thorough and knowledgeable and very pleasant. Same for his trainee.

After almost one hundred years the drainpipe had become blocked with mineral scale. A cleanout access was installed, and scale removed and flushed out. The team came quickly and did all of the work efficiently and professionally. I am very pleased with the professionalism of Monkey Wrench.

We are a network of restaurants and have needed Monkey Wrench's services a few times. They always come thru with exceptional service. But, today was above and beyond! We needed to have a water heater replaced immediately. Monkey Wrench turned on a dime and got us a technician. Enrique was professional, extremely efficient and even helped our building management team solve some knowledge gaps on their side! Moreover, he remained positive throughout the entire experience, through every challenge, or obstacle he just stayed focused and problem solved. I've been in the business for 25 years and Enrique goes in my top 5 of all time badass technicians! If you need a quality service provider you better call Monkey Wrench Plumbing. All their technicians are fantastic, professional, and problems solvers.

Enrique was very professional and prompt. Good at communicating and helpful. Monkey Wrench Plumbers are very professional and right on time when I've called them. Appreciate the service

Daniel did a great job and asked the right questions to give me an honest diagnosis and solution. Will definitely call this company again for my plumbing and appliances needs!

Professional, knowlegable and courteous. Definitely use again!

Sean was a fantastic technician. He’s very competent and conducts himself very professionally. Sean took time to explain everything in terms my office staff could appreciate and understand. First rate job by Monkey Wrench and Sean!!

Rick was at my place less than two hours after I called Monkey Wrench. Before he arrived I received an email introducing him. I had mentioned the possible smell of gas in the tankless water heater exhaust. That is probably not a common problem but Rick eliminated it. Along the way it became clear that Rick knew tankless water heaters very well. For example, he was very familiar with proper matching of heater size to house size. In spite of the fact that tankless water heaters are very complicated Rick clearly knew his way around inside the machine, too, as he performed maintenance omitted during a recent visit by a different company. I could see that Rick really cares about helping customers and being very honest with them and that the quality of everything he did was going to be maximum. So, I am very pleased that I got in touch with Monkey Wrench and with Rick.

Felix was extremely helpful and knowledgeable about the problems in our plumbing. Easy to understand and gave a nice write up for what needs to be done next. He even cleaned up after himself. Thanks!

Although the tankless water heater was two years old, Enrique diagnosed a problem in the heating unit. It took two days to get the replacement part from the manufacturer. With the new part in hand the unit was repaired within an hour. Enrique was very informative as he made the repair. The unit works great now.

First time using this company, great experience. Modern, Efficient, Honest, Clean. Booking services electronically really works well. HIghly recommend.

I had to have another plumber repair an unfinished job. The next day my pipe was busted. I was very disappointed and I gave the tech a very good review the same day he did the work. He was very kind.. The work was over priced, but I was desperate at the time of service.

Very professional and courteous from the initial phone call to Eddie coming out. No games—straight forward.

Luis was wonderful! Thank you so much! Couldn’t be happier

We had a very positive experience with what at first felt like an absolute disaster before we called Monkey Wrench. Our water heater exploded and we thought we’d have to go days without hot water. But we had our new hot water heater installed by that evening! It was such a relief and Rick and his team were super friendly and reliable. Totally recommend.

ON TIME --

Amazing service, reasonable price.

They were very professional.

Annual tankless water heater maintenance. MW had a special offer that made this a no brainer compared to doing it myself. Easy to schedule, Stan was on time, work was completed no muss, no fuss. I’ve used MW before and will use again. I would recommend to anyone I know who needs install or maintenance on their tankless water heater.

Great service, lots of info passed on for future reference.

Excellent professional service from Jonathon and Joaquin. They were really engaged in the task and advised me at every step . I would definitely use the company again - thank you

Investigation of shower grate

Awesome job, Enrique!

Good communication and professional service

Luis came in to check on our gas connection and noticed some leakage in our bathroom. He showed us images of how bad it were and we decided to go with fixing some of the pipes. He pulled some of them out and they were literally falling apart. They stayed late and got all of it done in day. I am really great full for the easygoing approach and quick turnaround. Would definitely recommend.

Incredible experience all around and Rick was the best! We smelled gas and the gas company said it was the water heater. Rick came out the same day, diagnosed the problem and got us our hot water back pretty much immediately. He then came back the next day for a full clean as well as added an additional component to help with maintenance. Rick was extremely knowledgeable and took the time to go above and beyond by teaching me about the water heater and helping me understand how we can help ensure it will last past the warranty. I really can’t say enough about how much I appreciate Rick and how professional and helpful he was. I’ll definitely be reaching out to him should anything arise in the future.

Amazing experience, earned my business from now on.

Rick explained what he was doing and why. He gave me tips on maintainng my tankless water heater. He was very professional and pleasant.

They were quick, efficient and professional. A little high in pricing.

Chase showed up on time and was very efficient in performing service for my tankless water heater.

They changed the pressure valve

Jonathan has just started the repair but we are already impressed with his attitude and professionalism. He also has excellent listening skills.

I wanted my tankless water heater repaired and when that left it was Worse than it was when they got there .
I will never use them again or recommend them

My whole experience was great from the first call until the job was done. Luis M was very professional I’ve hired many plumbers in the past and this was by far the best experience .

Jesus was superb. He explained everything and expertly identified small things in my plumbing that were not to code as well as low quality parts that were used by our home builder. He even went above and beyond by helping a neighbor identify the source of a leak in his water heater. I want Jesus to be my regular maintenance person for our water heater.

Sean @ Monkey Wrench was extremely knowledgeable & professional.

Kenneth was great! I'll be sure to call again when I need them.

Great company and Sean is the best. Give him a large raise---he's worth it!

My yearly Tankless Water Heater up keep. He finished the job quickly and efficiently. His attitude was enthusiastic and joyful in spite of my hot and humid garage and he didn't mind me watching the whole process. He was very organized and didn't make a mess. I also appreciated that he is courteous and a good conversationalist. Thank you Monkey Wrench team. See you next year.

Enrique is very professional and knowledgeable of what he does. He finished his work on time.

Rick is professional and his work is 100% quality. He is a good communicator, knowledgeable, and answered any questions I had. He enjoys his work, and is pleasant. He represents the Monkey Wrench company well. I will not hesitate to call Monkey Wrench for my future plumbing needs. Ask for Rick.

As a Personal Assistant I see a fair share of repairmen and technicians on a regular basis. Mike Munoz from Monkey Wrench stood out for his honesty, integrity, and professionalism. He took the time to not only go over the problem at hand, but he also educated me on other things about the house regarding plumbing. As a women and as a Assistant, this is extremely rare. Even the company as a whole was awesome; great communication, responsive, and easy to schedule with. You won’t regret going with Monkey Wrench!

Luis was wonderful and solved our plumbing issue quickly. We also got a quote for a future service and are looking forward to working with Monkey Wrench again.

Showed up on time. Found the issue and took care of it.

Great communication from the first call. Technician was professional, knowledgeable, courteous and friendly.

Jonathan was very kind and thoughtful. He stayed late to get me up and running again. He was clear explaining everything. He arrived in the afternoon but Monkey Wrench is so well run, he was able to get a replacement tankless water heater and install it before 8 pm. Wonderful company, great plumber Jonathon.

My tankless outdoor water heater needed service. An Amy lady plumber showed y. She was thorough, professional, explained all my options completed the job within three hours.

Very satisfied and grateful to have a woman who truly knows her stuff. Highly recommend her for any plumbing needs!

Rick came right on time and was extremely knowledgable and diagnosed the issues with a Noritz tankless water heater quickly. The problem: hot water was very intermittent to the shower. He explained all the pros and cons of my older system, even though the diagnostics were still actually good. Turned out that the calcium buildup in the shower head was reducing the water flow and as a result the tankless heater frequently turned off the flame, especially when the thermostat was set to warm. So, we will try to clean out the calcium deposits with vinegar or, worst case, replace the shower head. I really appreciated Rick's assessment, honesty and professionalism. Would use him again in a New York minute. Actually, when you call Monkey Wrench Plumbing, you can as for Rick by name. I highly recommend you do.

Rick was on time extremely knowledgeable on my Noritz tankless water heater. He explained all the ins and outs of how it works, what service needs to be performed to keep my guest in hot water while they visit. Thank you Rick! I appreciate your time and effort!

Monkey Wrench showed exemplary customer service from the moment I contacted them. Felix, the technician who came to service my home was awesome. He was on time, professional but funny and cool at the same time. He explained the process to me in detail and even gave me a little lesson in how to install a garbage disposal. Felix is the best. The entire installation experience was great and I'm glad I went went this company. Thanks Felix and Monkey Wrench

These guys were AMAZING. They did a same day appointment to try to fix our water heater, quickly diagnosed the problem, were very very knowledgeable, and on top of that they waived the diagnostic fee. Amazing service. 11/10 would recommend them to anyone.

Very professional

Luis did an awesome job, very professional, and fast !!!

estamate on water heater repair

Professional service! Polite and Knowledgeable and fast!
On top of their game as far as customer service a goes and good recommendations for better equipment!
Thanks!

serviced water heater

Thanks Monkey Wrench for sending Max out. He was friendly and attentive while I explained our issue. He took a look and easily explained the possible causes to the problem. Once he verified the problem he was able to make the repair immediately. Pleasant and professional! Highly recommend this company😊!

I requested a technician to come look at my Noritz tankless water heater that was leaking. I received a quote for repairing the existing unit which is 11 years old and not sufficient to supply out 2 story home. I also got an estimate to upgrade the unit. Jonathan was knowledgeable and provided me with options.

Friendly and knowledgeable.

did a great job

Heater A/C maintenance
Kenneth is the best! I’ve worked with a lot of different companies to service my unit, and there is no one better than this guy! Truly best of the best in every way! I’m so grateful!

Our service technician Kai was on time, very professional. He also provided us with options on water treatment for the hard water our city has.

Kenneth (Monkey Wrench plumber) and his aide performed the annual service on my furnace. Kenneth was friendly and knowledgeable. He's answered all my questions, made a great suggestion re: the air filter I was using and repaired a small problem with the insulation in my attic They were both efficient and neat. I've had two great experiences with Monkey Wrench representatives and intend to use this company for future services.

Thank you Max! I look forward to having you back to maintain/fix our plumbing issues as they arise.

I hired another plumber to install a garbage disposal and he didn’t seem to know what he was doing and he took apart the pipes and there were leaks everywhere. I asked him to leave my home and then I found Monkeywrench. Enrique came to save the day. He was skilled, professional, courteous and extremely clean and worked very smart and methodical. I will keep this company in my contacts and always use them from now on. Plus, they were very reasonably priced!!

Luis has been so great and helpful during our repairs. Always takes the time to explain everything that he is doing. They are very thorough and professional. Would recommend.

Very helpful, fast, and communicated with me about everything.

Octavio did a great job servicing my tankless water heater.

Rick and his team did an amazing job! Found our water tank had shorted and he was able to come the next morning, assess, make recommendations and replace with a new unit in less than 6 hrs! Many thanks to their quick response and fix! Hot water again!

Rick is a true professional. He’s caring and conscientious as he explains what he is doing and how the Tankless water heater works. As a customer, I had every confidence in his work. He’s a wonderful representative for your company.

Each time I have used them they have been right on time and very professional. They have done yearly maintenance on a tankless water heater and a few months later repaired a toilet. I will use them again.

The water connection to my washer had started the leak and I asked Monkey Wrench to have someone come confirm and replace the water connection. Henry was very professional and provided me with several options for the repair. He then went to obtain the parts and performed the tasks and provided me a opportunity to test when he completed the replacement. I have utilized Monkey Wrench several times and they always provide superior service.

Enrique did an excellent job at explaining all the intricacies of my water heater and what needed repair. He took his time to answer all my questions . I appreciate his patience and his knowledge. He was also very courteous and professional!!!

Henry Santiago technician was cordial to my needs and questions that I had

Tankless water heater servicing, well mannered young men.