Empire Leak Detection & Plumbing

Wow!!! Outstanding service! The technician was able to find the leak almost immediately. Very professional, knowledgeable, courteous and reliable. Look no further! Call Empire!

I called in due to an apparent leak in my home and was put through to Dale. He was great. He helped me troubleshoot and isolate the issue over the phone which turned out to be a simple fix that I was able to take care of myself. Rather than send someone out to charge me to make a minor repair, he actually took time to talk me through the different scenarios of what the issue could be and explained how to fix it. I’m very appreciative of the honesty and his expert help. Thanks Dale!

I highly recommend using Empire. First rate plumbers. I spoke to Dale over the phone and he solved my problem. He’s a first rate straight up guy. If you need help ask for Dale.

Great job! Where other plumbers failed Empire Leak Detection was accurate and pleasant to deal with.

I called this company today at 4:28 pm to do a leak detection and possible repair on a job that my company is doing work on. I received their after hours acting receptionist who was a great customer service person but upon reaching out to the technician, I was informed They do not do leak detection for Water Damage companies. Wow seeing as our businesses go hand in hand in this industry it is bizarre to me that they would discriminate when it comes to a job. But whatever won't try this company again. For free leak detection I wanted to pay for one. When attempting to book the location I asked what the cost was and offered to pay over the phone right then and there.l also looking for an estimate on repair once the leak was found and if the price was agreeable I would have gone with this company to make the repair on top of it we have no problems paying. I was told specifically sorry we do not do anything for water damage companies.

Cannot recommend Empire leak enough! Found a puddle of water in my room. I thought a pipe burst under the slab. I wanted to cry. Called Empire Leak and Dale was here within the hour! He found the leak, a burst hose on our water heater, within 10 minutes of being here. He was amazing. Told me I just needed to fix the hose and viola problem solved. By far the best experience I’ve been had with a plumbing company. Call them. They will help and be amazing and affordable all at the same time.

Update: This has nothing really to do with this company, but Dale brought along a guy with him that “specialized in water damage”. The guy wasn’t associated with Dale or his company, but the company, FPR, are total scam artists. If Dale recommends this company or Carl do not go with them. They tell you they’ve worked with all insurance companies for the last 8,000 years but when it comes time to work with them they tell you that isn’t their job.

They are dishonest. Dale claims no fee for leak detection then I find a fee of $400 added to the final bill. He then calls in other services without obtaining permission or providing a bid who charge $3200 to run 3 fans for 3 days. Total cost $5151 for small leak in footing which took 1 1/2 hrs to repair