Danru Plumbing & Rooter

typical plumbing crooks

I Called DanRu after receiving a flyer in the mail for a $66 drain cleaning special with free camera inspection. According to the mail out is says Honest and reliable at affordable rates. I had two different addresses with drainage issues so I had them evaluate both. On the first property the initial employee came out and stated you probably have a broken pipe since this is the lowest point of the house.(ESP?) After that he started the snaking process. Shortly after the second man came through with the camera to inspect. (The Salesman) He ran the scope down the pipe and said the pipes were deteriorating and cracked shutting off flow and would need a total repiping job of 45 to 50 feet costing $13,475 to replace. On the second property the first technician started the snaking process. I was talking to the salesman and he said to his counterpart hey I didn’t want you to go that far. Question? Why was he scared maybe he might actually go in far enough to actually clear the clog? I was told the wallboard under the sink would have to be cut out to get to the bathtub piping to repair and would need a hydro jet to clear. When I originally called in for the appointment I asked have you been in business long she responded yes for a very long time. I went to better business Website and it shows about one year. I obviously thought I needed further input and evaluation from other knowledgeable sources. Especially when every cover cap they looked at was not put back on and dirty gloves at every site left behind and dirty filthy hand marks on by walls where they held on to them when getting up that I had to clean leaving me a mess everywhere and splatters from the machine. Nothing was resecured that they touched including leaving the backyard gate wide open as they left. It turned out by hiring someone else was the smart move. I hope Yelp lets me attach pictures showing the drastic roots that were removed. According to DanRu pipe was broken and couldn’t do anything but replace. If that is the case how come I could draw roots and now everything drains like a tornado ? All I can say is before you get that $10,000 to $20,000 estimate you need to keep an open mind to other possibilities. I really hate to write this as both employees are so personable but on the other hand I don’t want someone to have to pay amounts like quoted if there are other options!