Description
A company’s longevity cannot exist without a strong foundation of passion, integrity, experience and first-class customer service. JBS Roofing started in owner Ron Brown’s garage in 1982. Over 35 years later, our Phoenix roofing company has grown to close to 70 employees. Our management staff has over 200 years of combined roofing services knowledge! JBS Roofing offers a wide range of Phoenix roofing services including roof repairs and replacement, shingle roofing, flat roofing, foam roofing, gutters repair and installation, attic insulation and other commercial roofing services like single ply roofing, silicone roofing, roof coating, cool roofing and more! Looking for a reputable Phoenix roofing company? Look no further than JBS Roofing!
SERVICES
Attic venting, Gutter installation, Gutter repairs, Roof inspection, Roof installation, Roof repair, Roof repair for storm and wind damage, Skylight installation, Attic Insulation, Built-Up Roofing System, City Roofing, Commercial Roof Maintenance, Common Roof, Cool Roofing, General Contracting, Residential Commercial, Residential Roofing Projects, Roof Coating, Roof Financing, Roofing Metal Roofing, Roofing Protecting, Roofing Shingle Roofing, Roofing Tile Roofing, Silicone Roofing, Single Ply Roofing, Solar Installation, Solar Panels, Spray Foam Roofing, Tile Roofing Shingle,
Reviews
Great job! In the middle of monsoon season, I had to replace my roof underlayment on my tile roof. They did a very thorough job and found spots of rot and replaced plywood. The job was done quickly and very efficiently. They were very polite, friendly and explained everything about the process to us.
Price was great, too!
I highly recommend them! Thank you JBS ROOFING!!
Brent Salmins
3 months ago
They did an amazing job replacing our roof at a competitive price! From our first meeting with Gary Walsh- I knew we were dealing with a local company that prides themselves on honesty and treating the customer right. Mike was our foreman and our contact throughout the replacement of the roof- never once did he not answer the phone our address any concerns. Hard working crew that prides themselves on great work. Never thought I would be doing a review for a roofing company. 5 stars
Debbie Villasenor
6 months ago
Gary came out to give us an estimate on repairing our patio and storage room. Another company was there at the same time. Gary went and checked the damage. He never came to the door to let me know if he could do it or give me an estimate. I didn't even know that he left. I called the company to see what was going on. He did call me with the remark about having other companies being there. I didn't know you weren't suppose to get other estimate. He did send me a quote but if that is how they do business I wouldn't recommend them to anyone. I even contacted the insurance company because they are the ones who recommended them. Very disappointing.
Traci Kincaid
3 years ago
If I could give 10 starts to JBS Roofing, I would. We called them out after a huge storm where we had a leak in our 2-story house that resulted in water infiltration in our kitchen on the first floor. We discovered the leak had been cause by an improper solar installation, which made the entire process that much more stressful, especially after mold was found during their tear-down.
The team at JBS was amazing through the entire process. Their installers assisted us by taking photos throughout the entire process (before photos included here), their job supervisors and installers kept us informed of progress and issues the entire time, and the office staff was extremely supporting and helpful, answering our questions and providing necessary documentation to aid our interactions with the insurance company.
The team was always punctual, professional and friendly. They cleaned up so well that our yard looked better when they left than it did when they arrived. To top it off, the cost of our roof repair, even with the extra material needed, was 30% LOWER than our neighbor, who has the exact same floor plan.
I highly recommend JBS Roofing. If you prefer to be more than just a contract number, definitely use them for your roof.
Dan came over when I had a roof leak a day earlier then scheduled. He walked me through the in's and out's of what is going on. Found out it was an easy fix and something I can do on a day off. Had a great conversation and awesome customer experience. Would not even go anywhere else from here on out after my first interaction. Thank you!
Ruben Guerra
5 months ago
I call them to set a estimate and told them not to bother my wife to call me and that was not put in the notes . Then they just don't bother telling you that they are not going to give you service they just keep telling you that they will have the guy call you so very bad service over all.
Michael Stapleton
a year ago
Everyone on the JBSRoofing team was great to work with. Very professional, friendly, responsive, and engaging. We had a full roof replacement done by JBSRoofing. The qoute process was informative and complete. The work was done very professionally. Everyone who came onsite to do the work was friendly. They kept the area around the house clean and kept up. They cleaned up every day at the end of the day. They started when they said they would and got the job done on time. I highly recommend JBSRoofing.
Nathan Sherman
a year ago
Great roofing company that provide very good information on if you should replace your roof or not. The price it a lot better than the big names out there and there service I’d great.
I had Ky-Ko Roofing inspect my flat roof and quoted me $12,000+ to RE-COAT it and repair damages. JBS Roofing REPLACED my roof for under $12,000. JBS shared more knowledge and after this, I trust them a lot more and like their prices a lot better. Now, I refer all my friends and clients to them as well.
Michael Klemens
a year ago
Received a full reroof from JBS in April. They provided good communication and quality work. I waited until now to review to see how roof held up during most of monsoon season. Everything looks great! They are very responsive and detail oriented. Cleanup during and after install helped minimize nails and staples overall. I still recommend you use your own magnets if you have kids or pets as staples and nails find all kinds of crevices but that's to be expected. Great job overall and highly recommend.
Selena Barash
10 months ago
How on Gods planet earth, do I get a call back, to let me know that this company (well I should specify, Garry) will not service what I requested. He stated that, this is not a company where we fix things. He said, the only way to do business with me, was if we replaced the ENTIRE roof on a 5,000 Sqft home. That's not what I called for.
I am getting what was requested in my BINSR. Tell me why I would replace the entire roof when all that was requested was a few things. There is no logic there. I mean, of course, unless you wanted some big money
German for nine
a year ago
Fifteen thousand five hundred dollars to roof my home! Work started on time, however there was no supervision, no one spoke English! No care was taken to insure all the nails and staples, plastic thrown in the pool! After the work was completed, it took another week to correct the poor workmanship from the installers! Sky lights put on crooked! Clean up was a joke! I noticed another sky light was crooked, and a bulge under another! I called once each week with no response! After threatening to go to registrar office, I did get a call, and Steve came out! When I showed him, I asked why it was left like this? We've been busy! What??? They can wait! He didn't like the way I was I talking to him! I said forget it! I asked him to leave!
This is typicall Arizona contracting, you shouldn't have to ask to have something done right! Especially when you've paid for it!
JBS Roofing is a great company. We had a disaster of a roof that another company had installed. When Gary Walsh came to give us an estimate, he suggested we make a claim with the Registrar of Contractors. Not only did he suggest it, but he came out twice to our property to meet with the inspectors from the Registrar of Contractors. After we won our claim, we would have no other than JBS Roofing do our new roof. Now that the Monsoon's have started, no more leaks! Stephen Grzelinski, superintendent of our job, also did an excellent job keeping in contact with us throughout the process and making sure all was in order. The same crew came each day and were friendly, polite, and cleaned up all roofing materials.
Michael Rapaport
7 years ago
I have personally been able to use Jim Brown & Sons Roofing Company on a number of occasions for my client's roofing issues. The service needs have ranged from a few shingle and tile replacements, to a full blown roof tear down and replacement. I found the company to have been very attentive and professional in all of the situation. More importantly, they were extremely timely and what they promised, they simply did.
From a cost standpoint, I felt my clients received good value from the products and services Jim Brown & Sons Company provided. I will continue to recommend them and use them personally on my properties as well.
I write this review because I relied so heavily on the reviews I saw here (for JBS) when I hired JBS roofing. Now, after having worked with them… and now having seen how they work, I wonder about the origin of the reviews I read. In short, after signing the initial bid, any extra item that came up , we were charged an exorbitant fee - twice or three times the industry norm based on our calls to verify cost - with other roofing companies. our queries with JBS were met with total disregard - As bad as their approach was during the roofing process, the most alarming and important NOTE to anyone else who may have.... or is considering working with JBS was ..when they submitted the final bill for payment and assured me our over $50,000 roof was properly done. We were concerned, so we hired a licensed/bonded/ 30 year experienced roof inspector to inspect the roof. The roof inspector reported back; that there were over 32! negligent and sloppy workmanship items on the roof..with attached photos. The inspector said it was one of the sloppiest
jobs he had seen. It was shocking to us and... in addition, JBS left dirty and rusty nails all over the site, one of the nails went thru the shoe and punctured the foot of a visiting guest and another a tire.. Still trying to be as civil as possible with JBS .. we asked if they would cover cost of the clean up of the nails that injured our guest and tire.. in total under $900.00 they said no. .. it was on us. My suggestion is, IF you have had your roof done by this JBS company, HAVE YOUR ROOF INSPECTED by an independent inspector and if you have children, guest, or you will
be out in the area around your roof after JBS has worked there , have your landscaper or someone carefully clean up to prevent injury.
I had JBS roofing come out and take a look at the damage on my roof and right away they were able to give me a price that I thought was fair and reasonable. They explained to me how they came out to that price point and it made sense to me so we agreed on the price. They kept me updated on when they would be working at my house and for how long. Everyone that came to work on my house was nice and professional. The job was completed within the estimated time frame they had given me and the end result was great. They do great work at JBS and everyone, from their office workers to their onsite workers, were a pleasure to work with.
This roofing service company has done a great job in roof replacement of our home. The team went above and beyond my expectations. They coordinated with us and started the work few days earlier than scheduled to accommodate the weather. I would highly recommend this team to everyone.
Fletch F Fletch 07
3 years ago
Had them come out to assess my roof as I’ve had a recent leak appear on the front edge of the roof. The guy that came out to assess right away acted like he didn’t want to be here. Told me I needed to contact my solar panel company. He didn’t even begin to look at the problem. Also, how is the solar company going to fix my roof problem. Solar company hasn’t been on the roof the entire time I’ve been here since they installed 8 yrs ago.
I told him to get lost. I would avoid this company, especially since I already had another company give me an accurate assessment of what was going on, but this guy didn’t want to bother. Thanks for wasting my time.
marcus herrold
3 years ago
So far so good. They did a complete re roof on my tile roof. Went well they cleaned up ok for the most part. The did reuse some old tiles but came back and replaced them at my request in a reasonable time frame. So no problems there. After the monsoon rains we did have a leak not too bad. It came through in my master bedroom which sucks the ceiling is ugly now. But I called the day it leaked and they were out the next moring bright and early with 2 guys who fixed it up. I have been very happy with them except for the interior drywall damage after my new roof was installed. They are good overall and can be trusted, a longtime Glendale business in good standing with the city too.
JBS Roofing is a great company. The customer service is top notch. I will recommend JBS Roofing and only JBS Roofing to repair and install new roofs.
JBS roofing is a locally owned business that services commercial and residential roofs. If you are having any issues with your roof they will have you covered. Fast, reliable, and honest they are hands down the best roofers in the valley! I highly recommend them!
Dave Swiatowiec
2 years ago
JB&S roofing was fantastic. Needed a new roof due to leaks.They delivered on everything they promised. Steve was great during the original estimate, and was easily available for additional questions. Another roofing company offered raised batons and vented bird stop. When I called Steve, he answered my call immediately and discussed the pros and cons of raised batons. Then, the same evening shot me an email with those added items so I could compare. JB&S was still less than the other roofer. The installers (Art) were great, easy to talk to, and went over my contract step by step, on the roof, so I understood exactly what some of the items were. Great company. Mike finished up the final inspection, and Cynthia, in the office took care of the rest, and was also great to communicate with. Communication was always very quick. Highly recommend JB&S Roofing!
We were in a pickle with my father-in-law's roof and insurance. Jim Brown & Sons had done the roof 25 years ago and my father-in-law still had the paperwork. We needed fast response and help. We were treated as if we were family and given such priority. I don't expect that from any company, unless the deadlines call for it. We were looking at dad's insurance be cancelled within 1.5 weeks. Not only did they help us out, they got what the insurance needed done to the roof to reinstate the policy...2 days before the cancellation date. They have a loyal customer with me and my father-in-law's extended family.
This contractor was a very friendly professional and he knew his business very well. He guided his team well during all the installments to achieve the results as per the designs in our roof plan. They also gave us an easy low interest payment mode.
Hanna Donnely
4 years ago
I am happy to see the wonderful results and feel great about my choice of this company for our projects roofing. They did the whole project in my budget and didn’t mind my specifications about all beams during roofing. They are roofing experts but value the clients views as well.
I had a no-hassle experience with JB&SR after the hail storm a few summers ago. Even when so many people were dealing with the aftermath of the storm, my roof was replaced quickly and the work was well done. There were spots of the roof's structure (of my house built in 1948) that were rotted and needed to be replaced; they pointed these spots out to me, and offered to fix them, without any pressure. It felt like someone looking out for me, and ensuring the job was done right, rather than simply an 'up-sale'. I was glad that they pointed it out to me, and glad I had them do those repairs. All in all, I was perfectly satisfied with the work, the price, and I will use them again next time I need it.
This company was great at work and was very considerate to us and people near by. They did not create any trouble for anyone. Whole construction work was done with proper care. Our roofing is done in a modern design and our visitors always mention how good it looks.
Heather Raymond
4 years ago
It's unfortunate that I received very poor customer service from JBS. I called to get a quote for a gutter installation which was scheduled at 2pm. I received an email confirmation. The day of the quote, Gary showed up at the house 3 hours early for the appointment. He was incredibly rude and abrupt when I answered the door. He informed me that he called and left a message that the appointment either needed to be moved up or rescheduled. I had been in meetings all day and was not able to call him back. I informed him that I could not meet with him because I was currently in a meeting (telephonic). He made it very clear that he was not coming back at 2pm and needed access to my backyard to give me a quote. I called the General Manager and left a message in order to speak to her about this situation and never received a call back. Honestly, no one deserves to be treated the way Gary was talking to me and no one should do business with a company that doesn't value customer service.
Update (1/25/19) - I received a call from Valorie after placing my review. She scheduled Peter to come out the following week to provide me with an estimate. He showed up on-time, did an excellent job answering my questions, providing me with some important information, and left me with a quote in hand. Although the quote was higher than another I had received, I was still pleased with the service I received during Peter's visit. I'll update the review again if we wind up hiring JBS.
Suzanne Bovaird
7 years ago
Thank you Valorie Brown-Miller and your team for assisting us when we have questions or concerns with roof issues. As an insurance agency, it is important to be able to refer a reputable roofing company to our clients. Jim Brown & Sons Roofing Company are professional, ethical, and provide excellent customer service. On many occasions, they have gone out to our clients home to evaluate their roof, offer an estimate and when needed have completed the necessary work. They are full service and are able to provide a quality product. More important they provide an honest evaluation. It has been a great relationship. From, Suzanne Bovaird, Bovaird Insurance Agency, LLC.
Marinka Mohorcic
8 years ago
At the end of 2013 I have contacted Jim Brown and Sons Roofing Company to give me an estimate on replacing some cracked and broken clay tiles on the roof. The estimator who came over also suggested to have the flat roof resealed. I have signed the contract with them for the suggested work and have paid them in total when according to them they have completed the job, i.e. replace the roof tiles and seal the all the flat roof portions.
However, a few months ago I was walking around the house and have observed that that the roof tile they have replaced above the garage door did not have the mortar in between like the rest of them. I have called the company to come back to fix it and also to give me an estimate on replacing some other cracked tile. When the estimator came over he checked the roof and he asked who did the work before. I told them that it was them and he said that they did not complete everything but they will come over and complete it because it was still within one year warranty period.
When the second person from Jim Brown arrived he went on the roof and said that he cannot do the job because he did not have the proper equipment. At that point I have climbed up on the roof and checked it myself and have almost felt off the leather because all the tiles were randomly scattered on the roof and even to me it looked like that have just abandoned the job site.
It took seven visits from the company to finally finish the job that I have paid them to do over a year ago. And that was because the house was for sale and when the home inspector pointed out that some of the flat portions of the roof were not even sealed, even though they got paid for it.
Most of their roofers were not competent or they were just trying to take an advantage of me for not climbing on the roof and checking their work when they have said they have completed it.
I would definitely not recommend them to anyone because they do not perform quality checks after their workers or contractors. A business should not operate like this, most of the people do not climb on the roof to check the roofers job.
Tracy Sullivan
7 years ago
Jim Brown and Sons Roofing did an excellent job at a very good price when I needed a roof repair done to my hone immediately!!!! Thumbs up I would recommend them to anyone!!! They were very professional and courteous and were here when they said they were going to be.
Though the work was thorough I can't say it was done in a timely manner. They had scheduled a date (4 months out) as the date approached they had to reschedule to a later date. They started the work on Thurs which only took them maybe 45 mins. they came back the next day to put the foam in and was to follow up on Monday for the final seal. Monday comes and nobody show's I get a call late that night stating the truck broke down and they'd be there early Tues, Tues comes around and nobody show's I call them back and the gentlemen said there must of been a miscommunication with his crew they would then be there Weds morning July 3rd. They came Weds morning and the job was completed. Fast forward to the following Weds we had not paid the remaining balance as I was waiting for a bill in the mail, next thing we get is a message from the office stating they were sending out a lien letter for the remaining balance. REALLY not even a week after they finished the job LATE. I understand if we were a month late to get such a letter but 7 days out. Just make sure if you use this company you pay on the last day of service or you will be sent to collections.
My house’s roofing was done so perfectly by these specialized residential roofers that all my guests were amazed at the house warming party. I want to convey a big thank you to the hard working staff of this company for this beautiful output. Their coordination among themselves was perfect.
Their estimator Dan showed up on time for both estimates and he was very professional and honest. The quote was very competitive. We ended up going with a different company for the first project but I would not hesitate to recommend JBS.
Great job. They were very professional. I had 1 problem with the skylight seal. It was left off. The superintendent was quick to find the problem and ordered a new seal .
Can't say enough good about them. They helped me work through all the insurance paperwork and did an excellent job! They stand behind their work and even offered to check the roof after any other work we have with painting etc...
I have used Jim Brown and Sons Roofing two times and both were extremely professional and completed the work as promised and when scheduled. Everyone involved was responsive and very polite.
JBS was there when they said they were going to be there. The team they sent out was friendly and professional. They completed the work without leaving a mess behind and it was a fair price. Highly recommend!!!
Josip Kovacevic
4 years ago
Excellent customer service. I, admittedly, was a very picky customer and wanted everything done perfectly. They were extremely receptive, responsive, and friendly to my requests, everyone down from the service manager to the technicians that came out to do the work.
Great service and advice on my cement tile roof underlayment replacement. Workers were professionals and respectful.
Michael Okendo
3 years ago
The greatest crew known to man. Houses? No problem! Schools? Professional and done right! You need a mountain roofed? Call no one else. We got this! We will roof the moon if you need it!
Jessica Rudd
9 months ago
I've worked here for 17 years and it's the best place ever! Great family owned company!
They do quality work....and they stand behind it.....their customer service is really awesome...... if I could give 10 stars I would......I am very impressed with this company :)
Charlie Lindgren
3 years ago
They just finished working on our roof and gutters. We ran into a small snag but they never wavered on doing what was right. Good company !
Florin Nichitean
2 years ago
Great work on my parent’s both homes roof installation, I will refer them to my friends and family!
Great work, responsive and Gary Walsh was great to work with.
Great place to work..if you,need a roof best place to call for professional work and best price
I highly recommend this company. Steve was very very helpful and answered all my ? .
Tyler Morales
4 years ago
So far so good to work with I love the hours to start here.
Rick Jeffries
5 years ago
The vice President , is Valerie's outstanding!!!!!!
Don't know what you are talking about
Joseph Illing
3 years ago
Prompt, on time and honest.
Mc Graw Mobile Detailing
3 years ago
Professional Service.
Erin Sullivan
7 years ago
Very professional
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